Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted yesterday

Digital Product Support Specialist

OEKO-TEX AG

Where
Zürich, ZH, Switzerland
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowDigital Product Support SpecialistOEKO-TEX AG · Zürich, ZH, Switzerland

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on OEKO-TEX AG's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

13.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.2%1 day
  2. 4.7%3 days
  3. 13.8%7 days
  4. 22.3%14 days
  5. 37.8%30 days
  6. 59.0%60 days
This job: posted yesterday

The posting

--- base: meta-keywords: meta-viewport: width=device-width, initial-scale=1.0 title: Digital Product Support Specialist ---

Digital Product Support Specialist ==================================

OEKO\-TEX® is a scheme owner in the field of textiles and leather with headquarters in Zurich, Switzerland. Based on its broad expertise, OEKO\-TEX® offers various certifications for textiles, clothing, leather goods, chemicals and sustainable production conditions. OEKO\-TEX® certifications and labels enjoy a high reputation worldwide among partnersin the industry and consumers.

To complement and support our IT team at our head office in Zurich, we are looking for a committed, flexible and effective Digital Product Support Specialist (80\-100%).

Digital Product Support Specialist (80\-100% \- f/m/d) ----------------------------------------------------------

We offer you a dynamic role with the opportunity to make a real impact, contribute your ideas, and help shape the future of sustainability standards in a global context.

Your area of responsibility:

  • Experience working in a support environment for a digital product, 1st and 2nd line
  • Ownership mentality of customer issues through resolution
  • Excellent communication skills, able to translate complex concepts into concise explanations and summarize customer issues to technical and non\-technical audiences
  • Strong problem\-solving skills, able to diagnose issues quickly, identify root causes and find practical solutions
  • Empathy, adaptability and resourcefulness in providing support

Your profile:

  • Experience in the textile industry is a plus
  • Ability to administer a customer support tool like Zendesk, and train/support colleagues with it
  • Capability to create custom templates, build automatizations, and optimize support processes
  • Capability to create detailed, easy to understand support and training content
  • Professional working proficiency in to support \-speaking customers

What we can offer:

OEKO\-TEX® offers you a responsible, versatile and attractive job in an international environment. The excellent brand name, forward\-looking products and a motivated team will flank your activities.

  • A responsible and impactful role in an international environment
  • The opportunity to shape and develop globally recognized sustainability standards
  • A dynamic, purpose\-driven team with a strong commitment to sustainability
  • Flexible working conditions

A central location in Zurich with excellent public transport connections

OEKO\-TEX AG, Gutenbergstrasse 1, 8002 Zurich,Switzerland

![OEKO-TEX AG]()

* OEKO\-TEX AG Gutenbergstrasse 1 8002 Zürich

*

jid1527ef6jm jit1146jm jiy26jm

Posting text belongs to the employer. Removal requests: contact us.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against OEKO-TEX AG's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on OEKO-TEX AG's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    OEKO-TEX AG's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.