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Open nowPosted 5 days ago

Customer Service

Office Roeselare

Where
Ieper, Belgium
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Your applicationOpen nowCustomer ServiceOffice Roeselare · Ieper, Belgium

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Office Roeselare's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.7%14 days
  5. 35.6%30 days
  6. 58.0%60 days
This job: posted 5 days ago

The posting

Je komt terecht in een stabiele, groeiende onderneming met een internationale werking. Vanuit een professioneel en betrokken team wordt elke dag gewerkt aan een sterke klantenservice en efficiënte processen. Initiatief wordt gewaardeerd en je krijgt de ruimte om je kennis verder uit te bouwen, verantwoordelijkheid op te nemen en mee te groeien met de organisatie.

Jobomschrijving

Je bent het vaste aanspreekpunt voor je eigen klanten en bouwt met hen een duurzame samenwerking op.Je neemt klantendossiers zelfstandig vast en volgt ze nauwgezet op van bestelling tot levering.Je verwerkt en beheert orders in Navision en zorgt ervoor dat alle informatie correct en tijdig verwerkt is.Je bewaakt de volledige flow: wat moet wanneer gebeuren, voor welke klant en door wie?Je denkt mee wanneer er iets niet loopt zoals gepland en zoekt naar een efficiënte oplossing.Je volgt levertermijnen en afspraken met klanten op en grijpt in wanneer deadlines onder druk komen.Je ondersteunt het salesteam met periodieke rapporteringen.Je communiceert dagelijks met klanten en collega's via mail en telefoon, in het Nederlands, Frans en Engels.Je krijgt de kans om je kennis van internationale klanten en export verder uit te bouwen.

Je hebt minstens 1 jaar relevante ervaring in customer service, orderadministratie, planning of een gelijkaardige functie.Je werkt nauwkeurig en georganiseerd en vindt het fijn wanneer administratie tot in de puntjes klopt.Je bent iemand die vooruitdenkt: je wacht niet af tot een probleem zich aandient, maar probeert het vooraf op te lossen.Je kunt goed prioriteiten stellen wanneer verschillende klanten, vragen en deadlines tegelijk op je afkomen.Je communiceert vlot en schrijft professioneel. Een groot deel van je werk verloopt namelijk via mail.Je kunt je goed behelpen in het Frans en Engels, ook telefonisch. Je hoeft geen perfecte meertalige te zijn.

Posting text belongs to the employer. Removal requests: contact us.

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One press. We do the rest.

  1. A CV for this posting

    Written against Office Roeselare's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Office Roeselare's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Office Roeselare's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

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  6. The interview in your calendar

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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