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Open nowPosted 2 days ago

Medewerker klantendienst & planning

Office Roeselare

Where
Roeselare, Belgium
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Your applicationOpen nowMedewerker klantendienst & planningOffice Roeselare · Roeselare, Belgium

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Office Roeselare's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

13.1% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.2%1 day
  2. 4.7%3 days
  3. 13.1%7 days
  4. 21.1%14 days
  5. 35.7%30 days
  6. 58.7%60 days
This job: posted 2 days ago

The posting

Je gaat aan de slag in een toegankelijke en hands-on KMO met een horizontale structuur. De zaakvoerder is aanspreekbaar en beslissingen worden op een directe manier besproken. Je werkt nauw samen met de planningsverantwoordelijke, techniekers en leveranciers. Iedereen draagt bij aan hetzelfde doel: klanten correct en efficiënt verder helpen.

Jobomschrijving

  • Je behandelt inkomende servicevragen en luistert naar de noden van klanten.
  • Je stelt gerichte vragen om technische problemen goed te begrijpen.
  • Je stemt af met techniekers en leveranciers om tot een oplossing te komen.
  • Je vraagt onderdelen en prijzen op en bewaakt de leveringstermijnen.
  • Je plant interventies in en houdt rekening met de urgentie van elk dossier.
  • Je informeert klanten over afspraken, wijzigingen en de verdere opvolging.
  • Je zorgt ervoor dat techniekers over alle nodige informatie beschikken.
  • Je bewaakt openstaande dossiers tot de klant opnieuw geholpen is
  • Je hebt ervaring in klantenservice, servicecoördinatie, planning of technische binnendienst.
  • Je bent klantvriendelijk en combineert servicegerichtheid met commerciële feeling.
  • Je communiceert helder en professioneel, ook bij dringende problemen.
  • Je hebt voldoende technische feeling om problemen te analyseren en de juiste vragen te stellen.
  • Je spreekt vlot Nederlands, zeer goed Engels en voldoende Frans om jezelf te behelpen.
  • Je werkt nauwkeurig, stelt prioriteiten en denkt in oplossingen.
  • Je bent beleefd, respectvol en collegiaal.
  • Je begrijpt dat service soms net dat beetje extra vraagt. Een dringende vraag laat je niet zomaar onbeantwoord.

Posting text belongs to the employer. Removal requests: contact us.

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What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Office Roeselare's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Office Roeselare's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Office Roeselare's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

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