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Open nowPosted 2 days ago

medewerker telesecretariaat Health 25u-38u

OFFITEL

Where
Hasselt, Belgium
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Your applicationOpen nowmedewerker telesecretariaat Health 25u-38uOFFITEL · Hasselt, Belgium
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The clock on this job

Early applications get read.

13.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.6%3 days
  3. 13.3%7 days
  4. 21.3%14 days
  5. 35.7%30 days
  6. 59.1%60 days
This job: posted 2 days ago

The posting

Zorgzaam, discreet en altijd vriendelijk aan de telefoon? Dan past dit perfect bij jou!

Als medewerker telesecretariaat ben je het eerste aanspreekpunt voor patiënten van medische praktijken en wachtkringen.

Heb je daarnaast een achtergrond in de zorg of medische sector? Dan is dat een extra troef!

Over Memo•Offitel

Memo•Offitel is de operationele hartslag van heel wat bedrijven en praktijken, met een warme en persoonlijke aanpak. We zetten volop in op AI en slimme systemen, maar achter elke oproep blijft een echt mens zitten. Dat maakt het verschil.

Bij ons ben je geen nummer. Je teamleader coacht je, je collega’s helpen je graag verder en een lach is nooit veraf.

Onze SMILE-waarden zijn de manier waarop we dagelijks met elkaar en met onze klanten omgaan:

Samen · Meebouwen · Innovatief · Lachen · Echt

Wat ga je doen?

Je neemt de telefoon op voor medische praktijken, plant afspraken in, verzet of annuleert ze in digitale agenda’s en registreert patiëntgegevens correct en volledig. Daarnaast beantwoord je algemene vragen over openingsuren, afsprakenbeleid of voorschriften.

Jij bewaart het overzicht, ook als het druk wordt, en gaat discreet om met vertrouwelijke informatie.

Herken jij jezelf hierin?

  • Bij voorkeur; je hebt ervaring in de zorg of medische sector, bijvoorbeeld als verpleegkundige, zorgkundige, medisch secretaresse of medewerker dispatching-ook een gelijkwaardige ervaring is welkom.
  • Je communiceert zeer vlot in het Nederlands en hebt een goede kennis van het Frans en Engels
  • Je hebt een duidelijke, rustige en professionele telefoonstem.
  • je bent empathisch, discreet en betrouwbaar, ook rustig bij emotioneel geladen gesprekken
  • je werkt vlot met de pc - kennis van digitale agenda’s geeft je al een streepje voor

Posting text belongs to the employer. Removal requests: contact us.

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