The posting
The Account Director will lead the Dis-Chem Foundation account, managing senior client relationships, media partnerships and integrated, purpose-led communication campaigns.
The role requires strong client-service leadership, commercial acumen and project management skills, with a focus on maximising media exposure through annual partnerships across television, radio, print and digital platforms, securing value-added and pro bono opportunities wherever possible.
The successful candidate must ensure all campaigns meet the required legal, regulatory and client approval requirements, while maintaining the highest standards of professionalism, quality and sensitivity towards beneficiaries and partner organisations.
Key Responsibilities
Client and Media Relationship Management
Serve as the primary day-to-day contact for the client, building strong relationships with stakeholders and media partners.
Develop and manage annual communication plans and monthly campaign calendars aligned with the Foundation's objectives.
Negotiate and maximise value-added media exposure through existing and new partnerships.
Manage client expectations, approvals and deadlines, ensuring all campaigns are delivered efficiently.
Ensure all legal, regulatory, contractual and client approval requirements are met before publication or broadcast.
Maintain accurate campaign records and proof of execution for annual BBBEE Responsible Marketing reporting.
Campaign and Project Management
Lead integrated campaigns from briefing to final delivery, coordinating creative, production, media and internal agency teams.
Ensure communications are accurate, strategically aligned and respectful of beneficiaries and communities.
Manage timelines, budgets, resources and deliverables, proactively resolving risks and challenges.
Team Leadership
Provide clear direction, effective delegation and constructive feedback.
Commercial and Operational Management
Manage budgets, estimates, scopes of work, billing and financial administration.
Monitor expenditure, ensure accurate invoicing and identify opportunities to improve efficiencies and maximise value.
Maintain effective processes, project schedules, status reports and campaign documentation.
Experience and Qualifications
Relevant degree or diploma in Marketing, Communications, Advertising, Business or a related field.
Approximately 7+ years' experience in advertising, marketing, communications or account management, ideally at Account Director level.
Proven experience managing senior client relationships, integrated campaigns and media partnerships.
Strong understanding of legal, regulatory, contractual and approval processes in advertising and communications.
Experience in social impact, CSR, healthcare, retail or purpose-led communications will be advantageous.
Demonstrated leadership, project management, financial and commercial skills.
Excellent communication, organisational and stakeholder management abilities.
Key Competencies
Strategic client-service leadership
Client and media partner relationship management
Media negotiation and value optimisation
Campaign delivery and project management
Legal, regulatory and compliance awareness
Commercial and financial management
Team leadership and collaboration
Professionalism, empathy and sensitivity towards diverse communities
Strong attention to detail and deadline management



