Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 24 days ago

Front Office Assistant Manager

ohmc1,000 open roles

Where
Omni Hilton Head Oceanfront Resort, 23 Ocean Lane, Hilton Head Island, South Carolina, United States of America
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowFront Office Assistant Managerohmc · Omni Hilton Head Oceanfront Resort, 23 Ocean Lane, Hilton Head Island, South Carolina, United States of America

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on ohmc's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.7%1 day
  2. 3.5%3 days
  3. 7.8%7 days
  4. 14.6%14 days
  5. 34.1%30 days
This job: posted 24 days ago

The posting

Omni Hilton Head Oceanfront Resort is seeking a dynamic, service-oriented Assistant Front Office Manager to support the daily operations of the Front Office while delivering exceptional guest experiences consistent with Omni Hotels & Resorts' culture of genuine hospitality. This leader will oversee front desk operations, mentor associates, ensure service excellence, and help drive departmental financial and operational goals. The ideal candidate is passionate about luxury hospitality, thrives in a fast-paced resort environment, and is committed to developing associates while creating memorable guest experiences. Essential Responsibilities

Assist in managing the daily operations of the Front Desk, Guest Services, PBX, and Front Office functions. Lead, coach, and motivate front office associates to deliver exceptional guest service. Ensure compliance with Omni Hotels & Resorts' service standards, policies, and procedures. Resolve guest concerns professionally and proactively to ensure complete guest satisfaction. Monitor guest arrival and departure processes to maximize efficiency and personalized service. Assist with scheduling, payroll review, performance evaluations, coaching, and disciplinary actions. Train new associates and support ongoing development initiatives. Conduct daily stand-up meetings and communicate important operational updates. Collaborate with Housekeeping, Engineering, Food & Beverage, Sales, and Reservations to ensure seamless guest experiences. Monitor room inventory, upgrades, VIP arrivals, and special requests. Support revenue optimization by managing room assignments, upsell opportunities, and occupancy strategies. Review reports, guest feedback, and operational metrics to identify opportunities for improvement. Ensure compliance with cash handling procedures, safety standards, and company policies. Act as Manager on Duty as assigned.

Qualifications

Minimum 2 years of Front Office supervisory experience in a hotel or resort environment. Previous luxury or full-service resort experience preferred. Strong leadership, communication, and problem-solving skills. Experience with Opera PMS preferred. Ability to remain calm and make sound decisions in a fast-paced environment. Strong organizational and time-management skills. Flexible schedule, including evenings, weekends, and holidays. Bachelor's degree in Hospitality Management preferred or equivalent work experience.

Knowledge, Skills & Abilities

Exceptional guest service and interpersonal skills. Ability to coach and develop high-performing teams. Strong conflict resolution and decision-making abilities. Financial awareness including labor management and departmental budgets. Excellent verbal and written communication. Proficiency with Microsoft Office and hotel management systems.

Physical Requirements

Ability to stand and walk for extended periods. Occasionally lift up to 25 pounds. Ability to work in a fast-paced environment while maintaining professionalism.

Why Join Omni Hilton Head Oceanfront Resort? At Omni Hotels & Resorts, associates are our most valuable asset. We are committed to fostering a culture where associates are empowered to grow, succeed, and create lasting memories for our guests. Omni Associate Perks & Benefits

Competitive salary Medical, Dental, and Vision Insurance Company-paid Life Insurance 401(k) with company match Paid Time Off and Paid Holidays Tuition Assistance and professional development opportunities Complimentary associate meals during scheduled shifts Complimentary uniforms and laundering (where applicable) Employee Assistance Program (EAP) Wellness initiatives and associate recognition programs Career advancement opportunities within Omni Hotels & Resorts nationwide Omni Select Guest Associate Room Rate Program – Enjoy discounted room rates at participating Omni Hotels & Resorts across the country for you and eligible family members. Associate discounts on dining, retail, golf, spa services, and other resort amenities where available. A supportive, inclusive workplace focused on teamwork, service excellence, and professional growth.

Our Culture At Omni Hilton Head Oceanfront Resort, we believe in creating authentic guest experiences through teamwork, respect, and genuine hospitality. We are looking for leaders who inspire others, embrace continuous improvement, and exemplify Omni's commitment to exceeding guest expectations every day.

 

 

 

 

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against ohmc's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on ohmc's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    ohmc's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.