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Open nowPosted 24 days ago

Housekeeping Supervisor

ohmc1,000 open roles

Where
Omni Mount Washington Resort, 310 Mount Washington Hotel Rd, Bretton Woods, New Hampshire, United States of America
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Your applicationOpen nowHousekeeping Supervisorohmc · Omni Mount Washington Resort, 310 Mount Washington Hotel Rd, Bretton Woods, New Hampshire, United States of America

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  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on ohmc's own form.

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The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.7%1 day
  2. 3.5%3 days
  3. 7.8%7 days
  4. 14.6%14 days
  5. 34.1%30 days
This job: posted 24 days ago

The posting

Perks:

Long- Term Housing Options Available Weekly pay cycle Complimentary meals in cafeteria

  Benefits

Comprehensive healthcare coverage with options for medical, dental, and vision plans. Paid time off for relaxation and rejuvenation. Financial security through a 401(K) matching plan and pre-tax Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA). A great voluntary benefits program that includes critical illness, hospital indemnity, and accident coverage, life and AD&D insurance, legal services, and identity theft protection, access to whole life insurance, telemedicine, and pet insurance. Support services including an Employee Assistance Program (EAP)

  Resort Discounts

Complimentary Bretton Woods season pass (terms & conditions apply, associate may also be eligible for spouse/dependent passes, or one courtesy pass based on status) 25% off Food & Beverage (excluding alcohol) 25% off Retail 25% off Spa Services Discounts on Ski & Golf Rentals, Canopy Tours, and other activities

  Overview:

The role of the Housekeeping Supervisor is to ensure that the cleaning and servicing of guestrooms, public areas, back of house and landings meet Omni four star/four diamond standards. The candidate will inspect the cleaning and servicing of all rooms as well as log any repairs or discrepancies of guest rooms. The candidate will also ensure that all guest room attendants have appropriate linens and supplies.

 

Responsibilities:

Assign special projects as directed by the Director of Housekeeping.

Report any needed repairs or discrepancies of guest rooms.

Ensure that all Guest Room Attendants have appropriate supplies and linens.

Assist in the cleaning of guest rooms when necessary.

Assist in processing AM and PM room status reports.

Ensure that the Guest Room Attendant’s linen cart is neat and well organized.

Ensure that linen closets on guest room floors are completely stocked.

Maintain supply cage stock, neat and clean at all times.

Must have all guest rooms punched in via the phone after completion.

Ensure VIP rooms are inspected ASAP.

Ensure check out/vacated rooms are a priority.

Knowledge of hotel, facilities and events.

To ensure hotel, guest and associates are maintained in a safe and secure environment.

Inspect the cleaning and servicing of guestrooms and public areasEncourages and builds mutual trust, respect and cooperation among co-workers. Treats co-workers fairly and equitably.

Maintain a professional, neat and organized appearance according to Omni Boston Seaport standards.

Respond swiftly and effectively in any emergency or safety situations. Ensure a safe working and guest environment to reduce the risk of injury or accident.

Attend all required department trainings and meetings.

Perform any other duties required by management.

 

Qualifications:

Must have at least 1 year of prior supervisory/Coordinating experience in Housekeeping.

Ability to maintain 4-Diamond level cleanliness standards.

Ability to work with management on special projects.

Excellent customer service and verbal communication skills.

Maintain a professional business appearance, attitude, and performance.

Ability to communicate effectively with fellow associates and guests in person or via a cellular telephone/radio.

Prior housekeeping experience required or other relevant environmental services experience.

Stand or walk for an extended period or for an entire work shift. Requires frequent bending, reaching overhead and squatting.

Must be willing to work flexible hours as needed during busy times and high-profile events, including nights, weekends and holidays.

Candidate must be able to work in a fast-paced environment and be able to handle multiple priorities.

Must possess the ability to handle stressful and busy hotel operations. Ability to maintain a positive and professional demeanor and composure at all times.

Must have the ability to report to work on time and when scheduled.

Must have the ability to stand and/or walk for extended periods of time.

Must meet standards of appearance and maintain a high level of personal hygiene at all time.

Ability to communicate both verbally and in writing in English with guests, management, and co-workers

Computer literacy to include: Payroll systems

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