The posting
JOB DESCRIPTION No Job Description for a position can possibly include all duties which may be requested by guest or required by the hotel. The objective of all positions is to effectively provide the services personally, or to immediately refer requests to the appropriate department manager. The following is a summary of the major responsibilities of the position. DEPARTMENT: Mokara Spa JOB TITLE: Nail Technician REPORTS TO: Spa Supervisor, Spa Director JOB PURPOSE: The Nail Technician is responsible for guest satisfaction in the spa by performing services to the best of their ability and maintaining Omni standards throughout all procedures.
ESSENTIAL JOB FUNCTIONS:
To work as part of spa therapy team to consistently provide the highest possible standard of treatment, creating a sensory journey for guests helping them to rest, relax and regain a sense of balance and harmony in their lives. Responsible for setting up the nail stations and pedicure thrones according to procedures and dispose of laundry in a timely basis. Responsible for cleaning, sanitizing, and setting up the nail stations according to procedures. Maintain sanitation of work area and equipment as required by state board guidelines. Ensure all professional stock is being used in compliance with the PAR levels to assist with reduction in product waste. To begin and end treatments at the published time and ensure correct procedures of all treatments are always being followed. Ensure all guests depart with a completed prescription form after every service. Strive to consistently produce a minimum of 10% in retail sales.
QUALIFICATIONS:
Minimum 1-year experience in nail therapy, preferably in an upscale salon or spa setting. Ability to obtain a State of Tennessee Alcoholic Beverage Commission server permit before date of hire. Must be able to provide all phases of nail care i.e. spa manicures, spa pedicures, paraffin treatments, French upgrade on hands and toes, and specialize in natural nails. Good verbal/written communication skills. Attention to detail and excellent organizational skills. Commitment to exceeding the expectations of customers, always operating with a strong attention to detail to the client’s needs. Ability to work well under pressure, managing back to back appointments in a high volume 4 diamond environment. Maintain a professional business appearance, attitude, and performance.
Must be able to work a variety of shifts, including being on call for weekends, evenings, and holidays.
ENVIRONMENT & POSITION ANALYSIS:
Move, bend, lift, carry, push, pull, and place objects weighing up to 40 pounds without assistance. Stand, walk or sit for an extended period or for an entire work shift. Requires repetitive motion, including utilizing telephone/computer for an extended period or for an entire shift.
TOOLS & EQUIPMENT:
Desktop computer (Opera, Open Spa, Oracle, Birchstreet, Kronos and Microsoft Office), printer, telephone, copier, fax machine and scanner. Cleaning supplies such as vacuum, mop, broom, duster and chemicals.



