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Open nowPosted 2 days ago

Terrace Host

ohmc1,000 open roles

Where
William Penn, 530 William Penn Pl, Pittsburgh, Pennsylvania, United States of America
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Your applicationOpen nowTerrace Hostohmc · William Penn, 530 William Penn Pl, Pittsburgh, Pennsylvania, United States of America

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The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.7%1 day
  2. 3.5%3 days
  3. 7.8%7 days
  4. 14.6%14 days
  5. 34.1%30 days
This job: posted 2 days ago

The posting

Purpose:          To ensure all guests are greeted and seated in a friendly and courteous manner using appropriate procedures, in accordance with Omni Standards. This person is the first point of contact, managing the guests experience from arrival to departure. Greeting guests, managing reservations, managing seating flow, quoting wait times and controlling the pace of the dining room.   Essential Functions:

  Assist managers in opening and closing.   Answering phone calls per SOP & LSOP.   Seating guests.   Control heavy volume at Restaurant entrance.   Knowledge of hotel property.   Attend to and anticipate guests needs.   Familiarization with menus   Introduce server to guest.   Greeting guests.   Knowledge of daily specials.   Assign tables and stations.   Maintain a clean and organized area   Perform additional duties as assigned   Perform all duties in accordance with MOS

  Hotel Specific Essential Functions:

Knowledge of hotel property and downtown area Familiarity with all food and beverage promotions

  Tools and Equipment:

Computer and printer, telephone, pen/pencil, photo-copying machine,

file folders, filing cabinet, facsimile machine   Working Environment:

Interior of hotel, in all areas of the hotel. Exterior of hotel with exposure to weather conditions. Exposure to various hazardous chemicals. Exposure to food items and beverages.

  Physical Job Requirements (for essential functions only)     Lifting/Pushing/Pulling/ Carrying  

10% limited lifting – 50 pounds – clearing tables and buffets, pulling tables

  Bending/Kneeling

70% bending to pick-up, general cleanliness

  Mobility

Continually walking at a fast pace

  Continuous Standing

Continually standing 100% of the time

  Climbing

Stairs up to approximately 3 steps 50% of 8 hour shift

  Driving

No driving required

  Work Environment

Inside 100% of work period (usually 8 hours)

  Hearing/Vision/Speech/Literacy

Hearing is critical (Ability to answer telephone and take reservations) Vision is critical (Able to seat guests) Speech is critical (Able to answer telephone, greet guests and take reservations, solve problems) Literacy is critical (Able to take reservations)

  Chemical/Agents Used

Sterno and Windex used everyday

  Protective Clothing

None required

  Equipment Operations

None required

  Other Considerations

Must Provide ServSafe and RAMP certifications upon hire

  Rate: $16.45 first 3 months, $17.37 after 3 months, $18.28 after 6 months Union dues $41.25 once a month

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