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Open nowPosted 25 hours ago

Service Delivery Manager til OK

OK a.m.b.a.

Where
Denmark
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Your applicationOpen nowService Delivery Manager til OKOK a.m.b.a. · Denmark

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on OK a.m.b.a.'s own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

14.0% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.3%1 day
  2. 4.7%3 days
  3. 14.0%7 days
  4. 22.5%14 days
  5. 38.3%30 days
  6. 59.0%60 days
This job: posted 25 hours ago

The posting

Mere om rollen

Du får ansvar for at sikre kvalitet og fremdrift i den daglige serviceleverance. Det betyder, at du både følger op på performance, driver forbedringer og bidrager med projektlederkompetencer, når leverancer og løsninger skal udvikles.

Dine opgaver vil blandt andet indeholde at:

  • Etablere og professionalisere leveringen af IT Services, herunder udvikle og implementere relevante SLA’er
  • Analysere serviceperformance og initiere korrigerende handlinger ved afvigelser
  • Sikre kvalitet, kundetilfredshed og kontraktmæssig overholdelse i leverancerne
  • Facilitere statusmøder og kommunikere om performance, status og forbedringsplaner
  • Varetage projektlederrollen eller deltage i større projekter

Om dig

Du skaber struktur i komplekse leverancer og trives i en rolle med mange samarbejdsflader. Du kan omsætte data og aftaler til konkrete handlinger og kommunikere klart med både tekniske specialister, leverandører og interessenter i forretningen.

Derudover forestiller vi os, at du:

  • Har erfaring med Service Delivery Management, gerne inden for datacenterløsninger
  • Har projektledererfaring og en relevant projektledercertificering
  • Har en stærk ITIL-værktøjskasse, som du kan anvende pragmatisk i en organisation under udvikling
  • Er struktureret og analytisk og arbejder løsningsorienteret
  • Samarbejder stærkt og kommunikerer klart med interessenter på forskellige niveauer

Om os

Du bliver en del af IT Technical Services, som har ansvar for stabil drift, infrastruktur og serviceleverancer på tværs af organisationen. Teamet består allerede af to IT Service Delivery Manager og arbejder proaktivt og forretningsorienteret i tæt samarbejde med hele organisationen.

Vi tilbyder:

  • En arbejdsplads med en god energi, et stærkt fællesskab og en sund kultur
  • Gode udviklingsmuligheder og attraktive personalegoder (sundhedsforsikring, tandforsikring, rabataftaler og en aktiv personaleforening)
  • Fleksibilitet, så du kan jonglere både arbejdsliv og privatliv
  • En plads på vores hovedkontor i Viby, hvor du kan se frem til attraktiv kantineordning med morgenmad, frokost og alt derimellem

Vil du være en del af vores team?

Så send os dit CV og en motivation for, hvorfor du søger jobbet. Vi indkalder løbende til samtale og afslutter processen, når den rette kandidat er fundet.

Hvis du har spørgsmål til stillingen, er du velkommen til at kontakte Senior Manager, IT Technical Services, Frank Benny Røikjær på tlf. nr.: 6130 8436.

Posting text belongs to the employer. Removal requests: contact us.

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  1. A CV for this posting

    Written against OK a.m.b.a.'s own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

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    An application in CV Rocket: every answer filled in on the employer's form.

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  5. Reply with AI

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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