Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 2 days ago

Engagement Manager

OLLION PTE. LTD.

Pay
SGD 10,000 – SGD 12,500 a Monthly
Where
Singapore
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowEngagement ManagerOLLION PTE. LTD. · Singapore

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on OLLION PTE. LTD.'s own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

13.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.6%3 days
  3. 13.3%7 days
  4. 21.3%14 days
  5. 35.7%30 days
  6. 59.1%60 days
This job: posted 2 days ago

The posting

Job Description

The Engagement Manager for the Singapore Public Sector provides executive-level delivery leadership and end-to-end operational ownership across complex government and public agency client engagements. Serving as the primary technical delivery anchor, this role bridges Professional Services (PS) projects and Managed Services (MS) operations. Working hand-in-hand with commercial Account Owners, the Engagement Manager drives technical relationships, leads executive escalation resolution, ensures compliance with public sector frameworks, and guarantees operational excellence.

Key Responsibilities

  • Technical Relationship Leadership: Own the senior technical relationship with government agency stakeholders, key decision-makers, and agency IT leadership to build trust and ensure strategic alignment.
  • Executive Escalation Handling: Act as the ultimate delivery point of escalation, resolving complex operational, technical, and service delivery issues at executive levels with diplomacy and urgency.
  • Public Sector Governance & Compliance: Direct engagement execution in compliance with Singapore Public Sector standards (e.g., Government Commercial Cloud / GCC, IM8, and statutory security policies).
  • End-to-End Delivery Ownership: Oversee combined PS project delivery and MS service operations across a portfolio of Public Sector accounts.
  • Commercial Collaboration: Partner with commercial Account Owners ("Farmers") to identify expansion opportunities, advise on agency growth strategies, and translate public sector requirements into scalable delivery models.
  • Financial & Delivery Execution: Maintain billable utilization, drive gross margin enhancement, and direct resource allocation for multi-cloud initiatives.
  • Contract Management: Safeguard Ollion’s interests by managing contractual scope, SLAs, and obligations; prevent scope creep, enforce compliance, and ensure delivery commitments are met across multi‑agency engagements.

Success Metrics

  • Billable Utilization: Achieve 80% target billability (reflecting increased executive engagement leadership).
  • Executive CSAT & Relationship Health: High client satisfaction and trust scores from Singapore Public Sector executive stakeholders.
  • Portfolio Gross Margin: Maintain or exceed target delivery profitability across assigned PS and MS accounts.
  • Escalation Resolution Time: Swift, effective resolution of C-level and director-level escalations.
  • Government SLA & Security Compliance: 100% adherence to public sector SLAs, security guidelines, and compliance frameworks.
  • Account Expansion Support: Surface technical growth paths to the Account Owner for project extensions.

Qualifications

Expertise you bring

  • Experience: 6–9+ years of progressive experience in IT consulting, technical delivery, or account management.
  • Singapore Public Sector Expertise: Proven experience delivering cloud services to Singapore Government ministries, statutory boards, or public sector agencies (familiarity with GCC and IM8 preferred).
  • Senior Technical & Escalation Ownership: Direct experience managing technical relationships and resolving high-stakes executive-level delivery escalations.
  • Dual PS & MS Delivery Mastery: Demonstrated background leading both project consulting and ongoing operational service delivery in multi-cloud environments (AWS, GCP).
  • Financial & Operational Acumen: Mastery over P&L, engagement margins, resource forecasting, and contract execution.

Preferred Qualifications

  • Certifications: PMP, ITIL v4, AWS/GCP professional certifications, or public sector governance credentials.
  • Security Clearance: Existing Singapore government security clearance or eligibility for clearance.

Key Competencies

  • Executive Gravitas: Ability to build trust and navigate matrixed government hierarchies and C-level expectations.
  • Conflict Resolution: Diplomatic negotiation skills for managing high-pressure situations and complex contract terms.
  • Technical Depth: Sufficient cloud architecture depth (AWS/GCP) to guide technical teams and communicate confidently with government CTOs/CIOs.
  • Strategic Execution: Balancing long-term government transformation agendas with disciplined operational execution.

Posting text belongs to the employer. Removal requests: contact us.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against OLLION PTE. LTD.'s own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on OLLION PTE. LTD.'s form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    OLLION PTE. LTD.'s answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.