The posting
Targeting a start date of January 1st, 2027!
What’s in it for me?
Perks:
Relocation Assistance for salaried Managers relocating 50+ miles away Guest gym access 6 Paid Holidays Weekly pay cycle Complimentary meals in cafeteria
Benefits
Comprehensive healthcare coverage with options for medical, dental, and vision plans. Paid time off for relaxation and rejuvenation. Financial security through a 401(K) matching plan and pre-tax Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA). A great voluntary benefits program that includes critical illness, hospital indemnity, and accident coverage, life and AD&D insurance, legal services, and identity theft protection, access to whole life insurance, telemedicine, and pet insurance. Support services including an Employee Assistance Program (EAP)
Resort Discounts
Complimentary Bretton Woods season pass (terms & conditions apply, associate may also be eligible for spouse/dependent passes, or one courtesy pass based on status) 25% off Food & Beverage (excluding alcohol) 25% off Retail 25% off Spa Services Discounts on Ski & Golf Rentals, Canopy Tours, and other activities
Overview: To creatively upsell all hotel customers and to ensure that value paid is value received, not only in product, but in service and in ambiance.
Essential Functions:
Direct-selling in the social catering market focusing primarily on weddings and social groups and events. Prepares contracts and banquet event orders forming clear and detailed information after conclusion of interview and booking with client. Work in conjunction with Executive Chef, Banquet Manager, Reservations and Guest Services to coordinate details of events to ensure smooth delivery of all services. Attends Banquet Event Order and Sales meetings as scheduled. Maximize revenues through up selling techniques throughout resort not limited to food & beverage. Monitor and follow all contractual agreements pertaining to function space, food and beverage and special concession. Communicate all details of social events to related departments. Possesses knowledge of property policies and current pricing. Possesses knowledge of competition and what other companies offer their clientele. Performs special projects and assignments in relationship to catering needs. Provide total guest satisfaction for all local and group related functions by ensuring a consistent product to standards, while maximizing profitability and protecting the integrity of the guest experience. Continue to consult and meet with clients to determine and finalize requirements for events. Organize and conduct pre-event and post event meetings. Greet key contacts while on property. Act as primary liaison prior to group arrival and introduce to Banquet Manager for on-site care. Maintain proper documentation of events, changes and special requests. Resolve unexpected problems; monitor activities to ensure that hotel operations conform to the expectations of the group delivering highest levels of service. Maintain record of event aspects, including financial details. Coordinate Catering support services (flowers, entertainment, decoration, A/V, etc.) to provide complete client satisfaction. Other duties as assigned by Director of Catering & Conference Services.
Working Environment:
Interior of the hotel, in normal office conditions. Exterior of hotel with exposure to weather conditions.
Qualifications:
High School Diploma or GED, plus one-year relevant experience or an equivalent combination of training, experience, and/or education. Must have excellent interpersonal skills. Must provide excellent service to internal and external customers. Must have excellent oral and written communication skills. Must be attentive to detail. Must have excellent computer skills. Must be pleasant and friendly. Must be available to work flexible hours to include nights, weekends, and holidays.
