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Open nowPosted 26 hours ago

Rooms Guest Service - Loyalty Manager

Omni Hotels & Resorts1,202 open roles

Where
Omni Berkshire Place, 21 E 52nd St, New York, New York, United States of America
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Your applicationOpen nowRooms Guest Service - Loyalty ManagerOmni Hotels & Resorts · Omni Berkshire Place, 21 E 52nd St, New York, New York, United States of America
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  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

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The clock on this job

Early applications get read.

12.9% of postings close within 7 days. Measured by our own scanner across the market. Omni Hotels & Resorts postings stay open a median of 19 days.

Share of postings closed within
  1. 2.2%1 day
  2. 4.7%3 days
  3. 12.9%7 days
  4. 21.0%14 days
  5. 35.6%30 days
  6. 58.5%60 days
This job: posted 26 hours ago

Omni Hotels & Resorts median: 19 days open

The posting

The Loyalty Manager is responsible for developing relationships with Select Guest members and act as a point of contact for them. This position will oversee the Concierge Department and is responsible for their continuous training. This position is also responsible for working closely with areas of operation relating to the guest experience that include but are not limited to Reservations, Front Desk, PBX, Guest Services, Activities, Housekeeping and Food and Beverage.

Excellent oral and communication skills Computer proficiency Excellent knowledge of local community and surrounding areas. Excellent problem solving skills and organizational skills. Able to operate Open Table, Go-Concierge, Opera, software programs. Able to multi-task and handle guest concerns according to a 5-diamond service level. Bachelor's degree from an accredited university, or equivalent work experience in hospitality Previous experience working in a hospitality setting

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