The posting
Purpose: To handle all administrative duties as required by Sales and Marketing Services
Essential Functions:
Schedules and prioritizes workload to meet deadlines and support all assigned managers efficiently Types and distributes all correspondence including letters, emails, proposals, and contracts, ensuring 100% accuracy and professionalism. Maintains Delphi files and ensures all account information is properly documented and up to date. Maintains physical account files, ensuring post-event reports, correspondence, and other documentation are complete and organized. Answers incoming calls to the sales office by the third ring and delivers messages promptly, including caller name, company/group, call details, and time of call. Assists unassigned managers with administrative support as needed. Gathers materials and prepares outgoing packages to clients. Takes detailed inquiry leads and submits them to the appropriate sales manager. Inputs and coordinates amenities for VIP clients in Alice, ensuring seamless delivery with In-Room Dining. Coordinates and executes site visits for assigned managers. Assists and supports other administrative team members to maintain departmental coverage and efficiency.
Qualifications:
Must be able to work alone as well as work well with others. Must have good communication skills. Must be extremely computer savvy (Microsoft Word, Publisher, Outlook, Canva, Excel). Previous knowledge of Delphi and Opera preferred. Previous hotel experience preferred. Must have good organizational skills.
Working Environment:
Interior of hotel, in normal office conditions.



