The posting
Job Description
Job Title
Field Service Engineer
Responsibilities
- Periodic maintenance for our systems within the assigned area
- Troubleshooting and repairing existing systems
- Analysis and solving of problems on customer site via phone
- Analysis and solving of problems on customer site via dial-up connection/remote control
- Occasionally also support for our helpdesk
- Upgrading existing systems on Customer site
- Rotating standby (emergency services) on the weekends and national holidays
Required Knowledge and Skills
- Ideally, professional experience in the fields of mechanical engineering and automation technology
- Good skills in the field of electronical & mechanical installation
- Very good computer and networking skills
- Knowledge of HL7v2, FHIR Standard and interoperability process is a plus
- Good mechanical, electric and electronic knowledge and skills
- A Class B (FS3) driver's license
- Field Service Experience with direct Customer contact in technical area is required
- French language (fully competent) mandatory, conversational knowledge of English is required - other foreign languages are a plus
- Team player
- Communicative
- Flexible
- Diligent and precise
- Ability to work independently
- Motivated
- Able to travel by car and plane
Basic Qualifications
- Completed vocational training as an electronics engineer/electrical engineer/ mechatronics engineer
- Experience with Hospital and the Healthcare Ecosystem
- Training, certification, or demonstrated experience using generative AI tools to improve efficiency and outcomes
Work Conditions
70% Field / 30% Helpdesk
Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.
Omnicell will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
About Us
Since 1992, Omnicell has been committed to transforming pharmacy care through outcomes-centric innovation designed to optimize clinical and business outcomes across all settings of care. We strive to be the healthcare provider’s most trusted partner by our guiding promise of “Outcomes. Defined and Delivered.”
Our comprehensive portfolio of robotics, smart devices, intelligent software, and expert services is helping healthcare facilities worldwide to improve business and clinical outcomes as they move closer to the industry vision of the Autonomous Pharmacy.
Our guiding principles inform everything we do:
- As Passionate Transformers, we find a better way to innovate relentlessly.
- Being Mission Driven, we consistently deliver on our promises.
- Our Entrepreneurial spirit makes the most of EVERY opportunity for innovation.
- Understanding that Relationships Matter creates synergies that yield the greatest benefits for all.
- Intellectually Curious, eager to think deeper to learn and improve.
- In Doing the Right Thing, we lead by example in ALL we do.
We are deeply committed to Environmental, Social, and Governance (ESG) initiatives. Our ESG efforts focus on creating an inclusive culture and a healthier world. This includes our Employee Impact Groups, which foster inclusion and belonging, as well as our learning and well-being programs that support personal and professional growth. We also prioritize sustainability in our operations, aiming to reduce our environmental footprint and promote responsible business practices. Join us in transforming the pharmacy care delivery model, making patient care safer and smarter for all.
Omnicell is dedicated to fostering an inclusive workplace. We welcome applications from all individuals, valuing a wide range of perspectives and backgrounds. As an equal opportunity employer, we do not discriminate based on race, gender, religion, sexual orientation, gender identity, national origin, veteran status, or disability. We are committed to making our recruitment process accessible to everyone. We offer support and reasonable adjustments for individuals with disabilities during our hiring process. If you need assistance, please contact us at [email protected].
At Omnicell, respect for privacy and confidentiality is paramount. We adhere to strict policies to prevent discrimination or retaliation against those who engage in open conversations about compensation. However, employees privy to compensation information as part of their job role are expected to maintain confidentiality, except in specific circumstances outlined by law, such as during formal complaints, investigations, or as required by legal obligations.
Please note that Omnicell reserves the right to modify job roles and responsibilities as needed to meet our organization's evolving needs and drive our mission forward.
