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Open nowPosted 141 days ago

Senior Specialist Payments Management

omya100 open roles

Where
Kuala Lumpur
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Your applicationOpen nowSenior Specialist Payments Managementomya · Kuala Lumpur

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. omya postings stay open a median of 11 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.7%14 days
  5. 35.6%30 days
  6. 58.0%60 days
This job: posted 141 days ago

omya median: 11 days open

The posting

Service Performance and Issue Resolution

  • Execute daily Purchase-2-Pay activities, ensuring timely and accurate processing in line with service levels and financial closing timelines.
  • Handle blocked payments, incorrect postings and supplier payment queries, resolving them within area of responsibility.
  • Monitor own performance against KPIs and SLAs, taking corrective actions on assigned tasks when necessary.
  • Liaise with Treasury on payment-related matters at operational level, ensuring clear communication and timely follow-up on queries.
  • Escalate recurring issues, risks, and structural defects to the Team Lead.

Implementation of Changes and Improvements

  • Contribute to standardization and continuous improvement within the Purchase-2-Pay operations team.
  • Collaborate with the process management team by providing operational input to enhance underlying processes.
  • Apply new or updated work instructions, tools, and systems in daily work.
  • Submit improvement ideas to the continuous improvement backlog.
  • Ideally bring an understanding of AI tools and automation capabilities to identify opportunities for streamlining processes, reducing manual effort and enhancing operational efficiency.

Financial Accuracy and Reconciliation

  • Create payment proposals accurately and on time, in line with agreed payment terms and schedules.
  • Execute payment runs, ensuring timely and error-free processing.
  • Perform payment reconciliation activities accurately and on time, in coordination with Treasury.
  • Ensure accuracy and completeness of payment processing and related system postings within own scope of work.
  • Identify payment exceptions and discrepancies and resolve them or escalate as appropriate.

Stakeholder Management and Communication

  • Work closely with the Team Lead Purchase-2-Pay Operations to ensure daily execution is aligned with operational targets.
  • Engage with colleagues within Purchase-2-Pay and adjacent processes to ensure smooth and coordinated service delivery.
  • Collaborate with the Treasury team at operational level on payment processing, cash management, and banking-related activities.

Education

  • Bachelor’s degree in Business Administration, Finance, Supply Chain, HR, Engineering or related field.

Experience

  • 3-5 years of experience in a process‑ or function‑related operational role, preferably within Accounts Payable, Payments Operations or Treasury Operations.
  • Demonstrated experience as senior specialist, subject matter expert or experienced individual contributor within an AP or P2P environment.

Knowledge and skills

  • Solid understanding of end-to-end payment processes, including payment proposal creation, approval workflows, payment run execution and bank file transmission.
  • Knowledge of payment methods and instruments (e.g., bank transfers, direct debits, cheques, virtual cards) across domestic and cross-border transactions.
  • Knowledge of payment-related systems, e.g. banking systems, Serrala (SAP Autobank) and Coupa Treasury.
  • Comfortable coordinating with Treasury, Accounts Payable, Business Units, banks and suppliers.
  • Ability to handle confidential commercial and financial information appropriately.
  • Case and ticket management for payment issues, discrepancies, and queries.
  • P2P master data and transaction administration.
  • Strong attention to detail for financial postings, supporting documentation and approval workflows.

Other requirements

  • Solid understanding of P2P systems and invoice‑to‑pay workflows.
  • Knowledge of internal controls and compliance for AP processes.
  • High accuracy in reviewing payment proposals, bank reconciliation data and payment status reporting.

POSITION SCOPE

Reporting Line(s)

Solid line(s) to: Team Lead Payments Management

Dotted line(s) to: n/a

Number of direct reports: n/a

Number of dotted line reports: n/a

Performance Measures

Performance measures will be defined based on individual service obligations and operational KPIs.

Working Relationships

Internal contacts:

  • Team Lead Payments Management
  • Other Team Members within own team
  • Other Team Members within Purchase-2-Pay and adjacent processes
  • Process management within Purchase-2-Pay
  • HR, IT support
  • Business contacts

External contacts

Service providers or external business partners as required for daily operations

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