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Open nowPosted 7 hours ago

Secretária/Concierge

One Doctor Educação

Where
Campinas, São Paulo, Brazil
Work mode
On site
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Your applicationOpen nowSecretária/ConciergeOne Doctor Educação · Campinas, São Paulo, Brazil

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on One Doctor Educação's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.7%14 days
  5. 35.6%30 days
  6. 58.0%60 days
This job: posted 7 hours ago

The posting

Estamos em busca de uma Secretária Concierge para atuar em clínica médica, proporcionando aos pacientes uma experiência acolhedora, organizada e de excelência desde o primeiro contato.

Buscamos uma profissional comunicativa, simpática, organizada e com postura acolhedora, que tenha facilidade para lidar com pessoas e consiga atuar como facilitadora entre pacientes, médico e equipe da clínica.Responsabilidades e atribuiçõesRecepcionar os pacientes com cordialidade, atenção, discrição e profissionalismo.Realizar check-in e check-out, conferindo cadastros e informações.Organizar o fluxo de atendimento entre médicos, nutricionistas, equipe de enfermagem e demais profissionais.Acompanhar horários, atrasos e tempo de espera, contribuindo para uma experiência positiva dos pacientes.Manter a recepção e os ambientes de atendimento organizados e preparados.Apoiar agendamentos e fornecer orientações presenciais aos pacientes.Realizar recebimentos, emitir comprovantes e encaminhar informações para o faturamento, conforme os procedimentos internos.Identificar as necessidades dos pacientes e direcionar demandas comerciais à responsável.Apoiar a comunicação com pacientes pelo WhatsApp quando necessário.Contribuir para uma experiência de hospitalidade alinhada ao posicionamento premium da clínica.Requisitos e qualificaçõesEnsino médio completo. Experiência com atendimento ao público ou recepção. Boa comunicação verbal e escrita. Organização, pontualidade e atenção aos detalhes. Facilidade com sistemas e conhecimentos básicos de informática. Familiaridade com o WhatsApp Business.

Será um diferencial

Experiência em clínicas particulares, atendimento premium ou hotelaria. Perfil acolhedor, comunicativo e atento aos detalhes. Postura profissional, discrição e inteligência emocional. Proatividade e capacidade de antecipar as necessidades dos pacientes. Familiaridade com sistemas de gestão e rotinas de recepção.

Informações adicionais Local: Nova Campinas - Campinas/SP

Contratação: CLT

Salário: R$ 1.840,00

Benefícios: Auxílio-alimentação de R$ 250,00; Auxílio-combustível de R$ 200,00; Gympass; Convênio de telepsicologia; Bônus por meta global.

Jornada: 40 horas semanais, de segunda a sexta-feira.

Modelo de trabalho: Presencial

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  1. A CV for this posting

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  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on One Doctor Educação's form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

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    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

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