The posting
No other company in our industry is supercharging the way they work and serve their clients like OneDigital. Fresh thinking has always been the core of OneDigital’s vision and growth strategy. It’s how we stand out in our industry, it’s how we stay competitive and resilient in a changing world. Most importantly, our innovative approach is helping more people do their best work and live their best lives. Innovation fuels our employee experience by making it easier to do your best work anytime, anywhere and from any device. And our tech-based products for clients are a game changer in our industry. If you thrive on change and innovation, OneDigital is the career choice for you.
Our Newest Opportunity:
The Senior Product Owner will be primarily responsible for understanding client needs, reviewing strategies with stakeholders, writing stories, and working with directly with IT, product engineering, Scrum Masters, Release Train Engineers, and business operations teams to bring new digital solutions to life. The Senior Product Owner acts as the "keeper (and communicator) of the vision" to translate the product strategy and vision developed with business stakeholders into what the product team must bear in mind every day to ensure they are building the right product. Our ideal candidate will be experienced with agile methodologies, including backlog management and prioritization, including user story and acceptance criteria definition and scrum team management. Communicates business unit and product goals, objectives and priorities in a persuasive manner that builds support, agreement, and commitment. This role will be responsible for developing product strategies, vision and roadmaps that align with the architecture and technology direction of the business unit, consistent with enterprise priorities as agreed with product-line management.
The five key areas of responsibilities for the Senior Product Owner role include:
- Delivering Value
- Exploring Markets and Users
- Supporting Data and Reporting Team
- Managing and Prioritizing the ART (Agile Release Train) Backlog
- Connecting with the Customer and Defining Product Strategy
- And Vision and Roadmaps
Essential Duties and Responsibilities (include but are not limited to):
- Working knowledge of product development architecture
- Help define product vision, roadmap and growth opportunities.
- Provide backlog management, iteration planning, and elaboration of the user stories.
- Cleaning and translation of user submitted requests into technical backlog items.
- Excellent knowledge of user-centered design principles
- Assess value, develop cases, and prioritize stories, epics and themes to ensure work focuses on those with maximum value that are aligned with product strategy.
- Act as a Scrum Master, facilitating all Scrum ceremonies including sprint planning, daily stand-ups, sprint reviews, and retrospectives.
- Lead the planning product release plans and set the expectation for delivery of new functionalities.
- Head up communication to the business on released enhancements or major announcements regarding the product.
- Provide an active role in mitigating impediments impacting successful team completion of Release/Sprint Goals
- Coordinate with stakeholders and app/devs on testing/QA of completed tasks.
- Participating in Scrum meetings and product sprints
- Must be able to understand technical issues well enough to make the right decisions about when to prioritize getting a new feature, rather than when to reduce technical debt or improve resiliency.
- Establish and maintain relationships with the key business and technology stakeholders.
- Facilitate and drive alignment among key stakeholders,
- Work with key stakeholders to make frequent and dynamic prioritization decisions.
- Define, track and communicate key product performance indicators as required to inform this process, and track business results.
- Define the product roadmap based on business outcomes.
- Collaborate closely with product delivery teams.
- Regularly test the latest daily or weekly build
- Collaborate and coordinate with other Senior Product Owners.
- Coordinate with other stakeholders such as business, data, and IT architects to align product and platform architectures and capabilities according to agreed goals for nonfunctional requirements.
- Accountable for operational readiness of product and services being delivered by engaging the right people from the business to accept, use and/or support new functionality before capability is deployed to production.
Key Competencies
- Demonstrable experience of engaging executives and other stakeholders to support important business decisions.
- Where products contain APIs or are APIs, is conversant in the language used by developers in finding, choosing and using APIs, as well as in performing associated API management.
- Understands the key financial drivers and dynamics driving business growth, and the organization's business goals.
- Promotes decisions and recommendations for product strategies that are clearly linked to enterprise and business unit strategies and financial goals, reflecting awareness of the market context.
- Is sensitive to rapidly resolving issues that arise among products and platforms (both within the business unit and between multiple business units) in a way that balances product and enterprise goals Building Relationships
- Establishes and maintains support from key stakeholders within and across relevant business units to identify, then achieve, product objectives and outcomes, consistent with the relevant cultural norms.
- Builds both formal and informal professional networks among relevant internal and external stakeholders and influencers, in a manner designed to maximize the success of the product.
- Reconciles perspectives on product strategy and priorities into a consensus that all stakeholders can support.
- Experienced and effective at applying change management principles and techniques in helping the organization manage through change as required to execute the product strategy.
- Is naturally curious about, and fluent in, external or internal customer processes and problems, and is obsessed with solving those problems effectively.
- Has a broad perspective that informs product definition and delivery — from both customer insights and business model design — balancing these perspectives consistent with business profit and loss or internal goals
- Considers product-line/business unit and enterprise priorities, strategies, goals, emerging technologies, industry trends and economic viability across the relevant product portfolio Outcome-Driven Orientation
- Engages business units and enterprise management on resolving trade-offs of scope, priority, business and technical risk, and business impact of dependencies among multiple products.
- Is resourceful and takes calculated risks to achieve results.
- Is effective at conveying the product vision and other messages requiring action, in a way that brings people on board with the vision and builds their enthusiasm about fulfilling it.
- When required to evangelize the vision into target communities or ecosystems, is effective in representing the product or platform within that community in a way that ensures all ecosystem partners feel heard, and well-served by the product vision
- Manages up and down, in the sense of keeping everyone on the same page about what customer problems the product is aiming to solve, what the vision is for how to do that, and where the organization is in executing that vision Technical Knowledge and Proficiency
- Understands the language the product teams use to conduct the business of the team and is conversant with all the tools and techniques required to communicate with and send work to a team.
- Understands — and is able to operate within — the domains of any core technologies that the product requires to deliver capabilities (artificial intelligence or machine learning, for example) if required.
- Is effective in translating technical language into business language as needed to bridge the gap between business and technical professionals engaged in the full product value stream.
Qualifications, Skills and Requirements
- Five to seven years (or more) of relevant experience in IT and business/industry that gave the candidate a close-enough view of the target customer role to understand what they do, and what they see as valuable.
- Three or more years in diverse roles and increasing responsibilities across business and IT, falthough a business-only career is acceptable if business roles included sufficient technology focus to equip the candidate to communicate effectively with delivery teams.
- Scaled Agile Framework (SAFe) experience and SAFe certification a plus.
- Dynamics 365 and or Salesforce functional experience with team leadership responsibilities.
- Strong knowledge of Agile principles and the Scrum framework.
- Experience working with APIs
- Experience with Mulesoft a plus.
- Experience/Knowledge of reporting/Power BI and SQL querying.
- Excellent understanding and knowledge of core Microsoft Dynamics 365, Azure, and the Microsoft 365 architecture.
- Insurance Brokerage experience is a plus.
- Demonstrable knowledge of the product management discipline
- Basic familiarity with the principles of design thinking, and lean and agile software delivery.
- More than three years working in or with lean and agile software delivery teams (preferred).
- Flexibility and Adaptability
- Excellent attention to detail
- Excellent verbal and written communication skills
- Excellent organizational skills
- Excellent presentation skills
- Strong analytical and problem-solving skills
- Excellent to work with clients and partners at a strategic level.
- Must also be able to work effectively with a wide range of teams — from business leaders to delivery teams — driving product success without breaking the self-organizing culture that makes lean and agile delivery organizations successful.
The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position.
Your base pay is dependent upon your skills, education, qualifications, professional experience, and location. In addition to base pay, some roles are eligible for variable compensation, commission, and/or annual bonus based on your individual performance and/or the company’s performance. We also offer eligible employees health, wellbeing, retirement, and other financial benefits, paid time off, overtime pay for non-exempt employees, and robust learning and development programs. You will receive reimbursement of job-related expenses per the company policy and may receive employee perks and discounts.
To learn more, visit: www.onedigital.com/careers
OneDigital is an equal opportunity employer. Not only as a matter of standard, but to honor and celebrate our differences. We believe that the power of ONE starts with you. We are committed to cultivating and preserving a culture that celebrates diversity, insists on equity and inclusion, and connects us. Ensuring our people feel seen, valued, respected, and supported is fundamental to our core values and business goals.
OneDigital provides equal employment opportunities to all employees and applicants for employment regardless of their: veteran status, uniformed servicemember status, race, color, religion, sex, sexual orientation, gender identity, age (40 and over), pregnancy (including childbirth, lactation and related medical conditions), national origin or ancestry, citizenship or immigration status, physical or mental disability, genetic information (including testing and characteristics) or any other category protected by federal, state or local law (collectively, “protected characteristics”). A copy of the Federal EEO poster is linked here.
Pursuant to local Fair Chance Ordinances, we will consider qualified applications with arrest or conviction records for employment. For applicable candidates, the following ordinances are linked here to inform you of your rights as an applicant:
City and County of San Francsico
City of Los Angeles
County of Los Angeles
Employment decisions shall comply with all other applicable federal, state and city/county laws prohibiting discrimination in employment. OneDigital complies with all criminal history inquiry [or ‘ban the box’] laws in California, Connecticut, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New Mexico, Oregon, Rhode Island, Vermont and Washington.
In short, we believe in hiring the most qualified applicant for the position, regardless of background.
If you have questions about our hiring policies and practices, we would be happy to discuss upon receiving your application. We hope to welcome you to OneDigital and look forward to hearing from you.
OneDigital understands the immense responsibility and opportunities provided by Artificial Intelligence. We utilize advanced Artificial Intelligence [AI] technologies to enhance our recruitment process. This includes using AI to filter candidates based on their qualifications and to rediscover potential candidates from our existing applicant pool. Our AI systems help us efficiently identify the best fit for our open positions, ensuring a streamlined and effective hiring experience. However, AI does not replace the humans in our process. If you have concerns about our use of AI, you may opt out where laws allow.
Thank you for your interest in joining the OneDigital team!
