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Open nowPosted 3 days ago

Arabic/ Western/ Filipino Receptionist Cum Sales for Wellness Center Abu Dhabi

Ontime Healthcare

Where
Abu Dhabi, United Arab Emirates
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Your applicationOpen nowArabic/ Western/ Filipino Receptionist Cum Sales for Wellness Center Abu DhabiOntime Healthcare · Abu Dhabi, United Arab Emirates
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Share of postings closed within
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  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: posted 3 days ago

The posting

Location: Abu Dhabi, UAE Industry: Wellness & Fitness Employment Type: Full-time

Job Summary

We are seeking a presentable, customer-focused, and sales-driven Receptionist cum Sales Executive to join our wellness centre in Abu Dhabi. The ideal candidate will be responsible for managing front-desk operations, providing an excellent client experience, promoting wellness services, and driving revenue through effective upselling, cross-selling, and membership sales.

The candidate should have excellent communication skills, a professional appearance, and the ability to build strong client relationships while achieving sales targets.

Key Responsibilities

Reception & Customer Service

  • Welcome clients and visitors warmly, maintaining a professional and welcoming reception area.
  • Handle incoming calls, WhatsApp enquiries, emails, and appointment bookings.
  • Manage client registrations, schedules, payments, invoices, and daily reception activities.
  • Explain the centre’s services, packages, memberships, and wellness programmes to prospective clients.
  • Follow up with clients regarding appointments, enquiries, renewals, and feedback.
  • Maintain accurate client records and ensure smooth daily operations.

Sales, Upselling & Revenue Generation

  • Promote and sell wellness services, Pilates sessions, fitness packages, memberships, and other centre offerings.
  • Actively upsell premium packages, membership upgrades, additional sessions, and complementary wellness services.
  • Cross-sell relevant services to maximise revenue per client.
  • Convert walk-in enquiries, telephone enquiries, social media leads, and WhatsApp enquiries into bookings and paying clients.
  • Follow up with prospective clients to close sales and encourage repeat purchases.
  • Achieve monthly sales targets and contribute to the overall revenue growth of the centre.
  • Inform existing clients about promotions, seasonal offers, new services, and membership renewal opportunities.
  • Maintain a database of leads and track enquiries, conversions, follow-ups, and sales performance.
  • Build long-term client relationships to improve retention, referrals, and repeat business.

Requirements

Qualifications & Requirements

  • Previous experience in reception, customer service, sales, or front-desk operations, preferably in a wellness centre, Pilates studio, spa, gym, beauty clinic, or hospitality environment.
  • Proven sales skills with experience in upselling, cross-selling, and achieving sales targets.
  • Excellent verbal communication and interpersonal skills in English; Arabic is an advantage.
  • Professional, well-groomed, and presentable appearance suitable for a premium wellness environment.
  • Strong customer service skills and a confident, friendly, and persuasive personality.
  • Ability to handle multiple tasks, manage appointments, and work in a fast-paced environment.
  • Basic computer skills and familiarity with booking systems, CRM software, and payment systems.
  • Target-oriented, proactive, and comfortable initiating sales conversations.
  • Willingness to work flexible shifts, including evenings and weekends, as required.

Benefits

Salary + commsions

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