Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 12 days ago

Customer Support Coordinator - Auburn and Surrounding Suburbs

opalhealthcare566 open roles

Where
Auburn Glen Care Community, 54 Northumberland Road, Auburn, New South Wales, Australia
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowCustomer Support Coordinator - Auburn and Surrounding Suburbsopalhealthcare · Auburn Glen Care Community, 54 Northumberland Road, Auburn, New South Wales, Australia

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on opalhealthcare's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: posted 12 days ago

The posting

"At Opal HealthCare, we know that companies don’t succeed - people do."That’s why everything we do is driven by our purpose: to bring joy to those we care for, guided by our values of Compassion, Accountability, Respect and Excellence reflect that CARE is at the heart of everything we do. We are looking for a friendly, organised and proactive Customer Support Coordinator to be a key point of contact for residents, families, stakeholders and internal team. Located in the Auburn area. About the role

Permanent Full-Time opportunity Monday to Friday $33.65 - $42.37 per hour (DOE), plus 12% superannuation

In this role, you will provide high-quality support, coordinate enquiries and tours, maintain accurate records and help ensure every interaction is handled with empathy, professionalism and care. What we offer

Dedicated mentoring & internal/external career development programs to build and accelerate your career - such as Nurse Graduate programs, Emerging Leadership Programs, Senior Leaders programs and more via our very own Opal Healthcare Academy https://academy.opalhealthcare.com.au/ Sponsored study & training along with Scholarship opportunities of up to $15,000 for further education & training through local & national University, TAFE & RTO partnerships. A supportive and collaborative team environment. Meaningful work where you can make a positive difference for residents and their families. A values-led workplace that recognises professionalism, care and teamwork.

Key responsibilities

Act as a warm and knowledgeable first point of contact, guiding prospective residents and families through their journey to finding a new home. Respond to enquiries via phone, email and in person in a timely, professional and helpful manner. Coordinate requests, bookings, forms and follow-up actions from start to finish. Maintain accurate records, updates and outcomes in relevant systems. Identify, escalate and follow up priority matters to ensure appropriate resolution. Support a positive experience by providing clear information, guidance and reassurance. Ensure our care community is a welcoming environment and a hub of connection Build strong relationships with residents, families, colleagues and external stakeholders.

About you

Experience in a client-facing role involving consultation and relationship building (aged care, healthcare, hospitality or community services highly regarded) Excellent verbal and written communication skills. Excellent personal presentation Strong organisational skills and attention to detail. Ability to manage multiple enquiries and follow tasks through to completion. Comfortable using customer management systems, Microsoft Office and general digital tools. A collaborative approach and willingness to support team goals. Professional, respectful and empathetic approach to all interactions.

Apply now to become the welcoming heart of our care community with Opal HealthCare

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against opalhealthcare's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on opalhealthcare's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    opalhealthcare's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.