Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 6 hours ago

Case Manager (Personal Injury Law Firm)

Operationary

Where
Little Rock, AR, United States
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowCase Manager (Personal Injury Law Firm)Operationary · Little Rock, AR, United States

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Operationary's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

13.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.6%3 days
  3. 13.3%7 days
  4. 21.3%14 days
  5. 35.7%30 days
  6. 59.1%60 days
This job: posted 6 hours ago

The posting

About the Opportunity

Operationary has been retained by an established personal injury law firm in Little Rock, Arkansas, to identify an experienced, dependable, and people-focused Case Manager to join their team.

This is a great opportunity for someone who enjoys wearing multiple hats, building meaningful relationships with clients, and playing an important role in keeping a busy law firm running smoothly.

Our client is looking for someone who understands the legal industry, communicates confidently, and takes pride in being the person others can count on. This position combines pre-litigation case management, medical records coordination, and front-line client communication.

The ideal candidate will be comfortable balancing competing priorities, taking ownership of their work, and becoming a trusted, long-term member of a close-knit legal team.

What You'll Do

Pre-Litigation Case Management

  • Support the day-to-day management of personal injury cases throughout the pre-litigation process.
  • Maintain organized, accurate, and up-to-date case files and documentation.
  • Communicate regularly with clients regarding case progress, outstanding information, and next steps.
  • Track important case milestones, deadlines, and follow-up items.
  • Coordinate with attorneys and other team members to keep cases moving forward.
  • Identify and proactively address outstanding case needs or potential delays.

Medical Records & Documentation

  • Request, obtain, organize, and maintain medical records and billing documentation.
  • Follow up with medical providers to ensure timely receipt of records and other necessary information.
  • Review records for completeness and identify missing documentation.
  • Maintain accurate tracking of medical records requests and outstanding items.
  • Support the preparation and organization of case materials for attorney review.

Client Communication & Phone Coverage

  • Serve as a primary point of contact for incoming phone calls, providing a professional, welcoming, and helpful experience.
  • Answer, screen, and direct calls appropriately while ensuring messages and follow-up requests are handled promptly.
  • Communicate with clients, medical providers, and other external contacts with professionalism and empathy.
  • Help clients feel informed, supported, and confident throughout their experience with the firm.
  • Balance incoming calls and administrative responsibilities with ongoing case management priorities.

Schedule & Compensation

  • Schedule: Full-time, 40 hours per week
  • Work Arrangement: In-person
  • Classification: Hourly, non-exempt; eligible for overtime in accordance with applicable law
  • Compensation: Competitive and commensurate with relevant experience; to be discussed during the hiring process

Requirements

What We're Looking For

  • Previous experience in a law firm or legal services environment, preferably in personal injury or pre-litigation case management.
  • Familiarity with legal terminology, case workflows, and client communication expectations.
  • Experience requesting, organizing, and tracking medical records is strongly preferred.
  • Excellent verbal and written communication skills, particularly over the phone.
  • Strong organizational skills and the ability to manage multiple responsibilities without losing track of the details.
  • Confidence using legal case management software and everyday office technology.
  • A proactive, resourceful approach to problem-solving.
  • Dependability, sound judgment, and a strong sense of accountability.
  • A genuine interest in building a long-term career with a firm where your contributions matter.

Benefits

Benefits & Perks

Gates Law Firm values the people who support our clients and contribute to our success. Benefits for eligible full-time employees include:

  • SIMPLE IRA retirement plan with employer matching contributions
  • 10 paid holidays
  • Paid vacation time
  • Health plan options
  • A collaborative, close-knit team environment
  • Opportunities to expand your knowledge and responsibilities within the firm

Additional benefit details, including any available health insurance contributions, will be discussed during the hiring process.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Operationary's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Operationary's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Operationary's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.