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Open nowFirst seen 44 hours ago

Retail Agent

Orange EG11 open roles

Where
Heliopolis, El Nozha, Egypt
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Your applicationOpen nowRetail AgentOrange EG · Heliopolis, El Nozha, Egypt

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Orange EG's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

11.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.4%3 days
  3. 11.8%7 days
  4. 18.6%14 days
  5. 35.6%30 days
  6. 45.1%60 days
This job: first seen 44 hours ago

The posting

Join the Orange Team and Be a Part of Our Success!

Are you passionate about providing outstanding customer service and eager to help people find the perfect solutions? At Orange, we're looking for friendly and motivated individuals to join our dynamic team as Retail Agents. If you enjoy working with customers, have good sales skills, and can solve problems effectively, we'd love to hear from you!

About the Role:

As a Retail Agent, you will play a crucial role in delivering exceptional customer service while promoting and selling Orange products and services. You will handle customer inquiries and complaints, ensuring customer satisfaction and contributing to the achievement of department goals.

Key Responsibilities:

  • Customer Service: Greet and assist customers at the customer center, addressing inquiries and resolving issues effectively.
  • Sales: Promote and sell Orange products and services, including value-added services. Ensure accurate documentation collection for all transactions.
  • Complaint Resolution: Manage and resolve customer complaints, coordinating with other departments as needed to provide solutions.
  • Team Support: Collaborate with the Customer Center team to achieve key performance indicators (KPIs) and enhance overall customer experience.
  • Operational Efficiency: Improve workflow within the Customer Center to streamline processes and maintain a positive company image.
  • Administrative Tasks: Handle stock management, administrative duties, and maintain records as required.

About You:

Education:

  • Bachelor's Degree from a recognized university.

Experience:

  • 0-1 year of experience in direct shops or customer service roles.

Skills:

  • Proficiency in English is required.
  • Strong computer skills.
  • Excellent communication and sales abilities.
  • Capability to work effectively both independently and as part of a team.
  • Flexibility to work on a shift basis.

Orange is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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  1. A CV for this posting

    Written against Orange EG's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Orange EG's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Orange EG's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

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  6. The interview in your calendar

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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