Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted today

Help Desk Specialist

Oregon Department of Justice196 open roles

Pay
$4,681 – $7,019 a month
Where
Oregon State Capitol
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowHelp Desk SpecialistOregon Department of Justice · Oregon State Capitol

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Oregon Department of Justice's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

13.3% of postings close within 7 days. Measured by our own scanner across the market. Oregon Department of Justice postings stay open a median of 13 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.6%3 days
  3. 13.3%7 days
  4. 21.3%14 days
  5. 35.7%30 days
  6. 59.1%60 days
This job: posted today

Oregon Department of Justice median: 13 days open

The posting

Initial Posting Date:

11/03/2026

Application Deadline:

11/17/2026

Agency:

Legislative Administration Committee

Salary Range:

$4,681 - $7,019

Position Type:

Employee

Position Title:

Help Desk Specialist

Job Description:

Technology has never been more important for the Oregon State Legislature than it is today. Legislative Information Services continues to adapt to the current Capitol Building construction project, ensuring that Oregonians may continue to communicate with their Legislators, timely access to legislation, media services and other legislative systems. Doing so, takes a team of dedicated, diverse, and hard-working professionals committed to customer service.

Information Technology & Media Services (ITAMS) is recruiting a Session Helpdesk Specialist to support their mission. The Session Helpdesk Specialist serves as one of the first points of contact with the department. Helpdesk Specialists staff the ITAMS Helpdesk as scheduled and create support tickets for customers who contact the Helpdesk requiring assistance. This position also installs, configures, and troubleshoots hardware and software for desktop, notebook, personal tablets, and cell phones. Assistance is provided over the phone, via remote assistance software, and in-person desktop support.

The Session Helpdesk Specialist works onsite at the Oregon State Capitol Building. Remote work is not available for this position.

This is a full-time, limited duration position beginning in December and is expected to last no later than June 27, 2027, but could end sooner dependent on the conclusion of the 2027 legislative session.

WHAT WE ARE LOOKING FOR:

The successful candidate will be skilled in:

  • Microsoft 365 applications.
  • Microsoft TEAMS and OneDrive.
  • Windows 11 operating system, including configuration, registry, driver installation, operations, and troubleshooting.
  • Personal computer and printer troubleshooting, repair, and maintenance.
  • Software and hardware diagnostic tools and troubleshooting techniques.
  • Methods to communicate effectively with users with varying degrees of technical expertise to diagnose problems and work through solutions.
  • Methods to effectively communicate technical and functional information in both written and verbal form, sometimes under time sensitive conditions.

To review the position description in its entirety, please click here.

**Please attach your current resume and cover letter demonstrating:

  • One or more years supporting M365 applications in a corporate environment.
  • One or more years supporting Windows 11 in a corporate environment.
  • Experience providing technical/customer support over the phone, remotely, and in-person.

HOW TO QUALIFY:

Your application and resume must demonstrate:

Associates’ Degree or 2 Years of College and 1 year of relevant experience.

*An equivalent combination of education and experience sufficient to demonstrate ability to perform the duties of the position may be considered.

WHY THE OREGON STATE LEGISLATURE?

  • Work/life balance - paid leave and a competitive benefits package.
  • We offer full medical, vision and dental with paid sick leave, vacation, personal leave and ten paid holidays per year.
  • Collaborative work environment with a team of bright, hardworking, and fun individuals.
  • Opportunities for professional development to expand your breadth and depth of knowledge.
  • Support the creation of public policy and watch as history unfolds for the State of Oregon as ideas become crafted into policies and laws.
  • The Legislative Branch is made up of 7 small-medium state agencies where you can really get to know your co-workers.

TO APPLY:

  • IF YOU ARE NOT A STATE EMPLOYEE: To apply for this position, follow the "Apply" link and complete the application & questions online. If this is your first time applying in our new system "Workday", you will need to create a new user profile. You can even drag and drop your resume into Workday and it will read and generate your Work History! Be sure to attach a cover letter and resume.
  • CURRENT STATE EMPLOYEES: Login to Workday using the Career app on your Home Page. Prior to clicking "Apply", update your employee profile to reflect your Education, Skills, and Job History (including your current job).
  • Please attach a resume and cover letter that clearly states your experience and how it is applicable to this position. Applications received without both documents may not be considered.
  • Please monitor your Workday account, as all communication will be sent to you through this system. You must have a valid e-mail address to apply.
  • This announcement closes at 11:59 PM on the close date listed.

SPECIAL INFORMATION:

  • Oregon state government provides qualifying veterans and disabled veterans with preference in employment in accordance with ORS 408.225, 408.230, and 408.235. If you are requesting veterans' preference, you may receive an additional questionnaire in your Workday account. In order to ensure your privacy, we are asking that you complete the Veterans’ Questionnaire and attach your qualifying military documents at that time. This questionnaire will be sent to your Workday account after you submit your application. We ask that you complete the questionnaire before the application deadline; extensions may be granted if necessary and reasonable. For questions about documentation, please visit: Veterans Resources. Or call the Oregon Department of Veterans' Affairs at: 1-800-692-9666.
  • The salary in this job posting reflects the base salary without contributions to the Public Employee Retirement System (PERS). Employees eligible for PERS will have their salary increased by 6.95% and 6% will be automatically subject to a mandatory employee contribution to PERS.
  • The work experience and/or education section of your application must clearly demonstrate how you meet all the minimum qualifications and desired skills listed above.
  • An offer including salary will not be extended until an equal pay analysis is completed pursuant to ORS 652.220 and 659A.357. An equal pay analysis will be conducted utilizing the education and work experience section of the legislative application.
  • Work Authorization: The Oregon State Legislature does not offer visa sponsorships. On the first day of employment, all hires will be required to complete the US Department of Homeland Security’s Form I-9, confirming authorization to work in the United States. In addition, hires will have three business days from their first day of employment to present documents that establish employment authorization and identity. The Oregon State Legislature is an E-Verify employer and will use E-Verify to confirm that hires are authorized to work in the United States.
  • If you have questions regarding this recruitment, or need assistance to participate in the application process, please contact Aimee Steketee, Human Resource Analyst, at [email protected] or (503) 986-1373.
  • The Oregon State Legislature is an Equal Opportunity Employer, committed to Workforce Diversity.
From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Oregon Department of Justice's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Oregon Department of Justice's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Oregon Department of Justice's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.