Assistant Registrar: Enrollment & Term Operations

Department:

Office of the Registrar

Special Instructions to Applicants:

When applying you will be required to attach the following electronic documents:

1) A resume/CV; and

2) A cover letter indicating how your qualifications and experience have prepared you for this position.

Starting salary will be commensurate with skills, education, and experience.

For additional information please contact:

Jennifer Ajeto

[email protected]

Job Summary:

The Office of the Registrar is seeking an Assistant Registrar for Enrollment & Term Operations. This is a full-time (1.00 FTE), 12-month, professional faculty position.

Academic Operations (Office of the Registrar, Curriculum Management & University Accreditation) is a mission-critical Oregon State University unit that supports student success from admission through graduation and beyond. We safeguard institutional integrity by managing academic records, enrollment and instructional services, accreditation, and academic policies. As a trusted institutional partner, we provide expertise, resources, and systems solutions for students, faculty, and staff while upholding regulatory and accreditation standards. We foster a welcoming, inclusive, and collaborative environment where all employees are valued for their contributions to student success.

The Assistant Registrar for Enrollment & Term Operations position in the Office of the Registrar is a member of the Operations Team, reporting to the Senior Associate Registrar. This position is responsible for enrollment status compliance and external reporting to the National Student Clearinghouse (NSC), academic term setup and related end of term processing, integrity of data in the student information system (SIS), with application of procedures and regulations. Independent judgements are frequently necessary for policy exceptions and internal operations decisions. The Assistant Registrar is responsible for the supervision of one employee.

Key Responsibilities

• Serve as the institutional subject matter expert for National Student Clearinghouse (NSC) enrollment reporting, ensuring accurate, timely compliance reporting to the NSC and National Student Loan Data System (NSLDS) in accordance with federal financial aid regulations and Department of Education requirements.
• Manage and enhance enrollment reporting operations, including error resolution, data discrepancy investigations, reporting schedules, compliance monitoring, audit responses, and implementation of best practices to mitigate reporting risks and ensure regulatory compliance.
• Administration and configuration of term setup, including registration rules, holds, priority registration controls, special population processes, academic calendar deadlines, and testing of system upgrades and new functionality.
• Oversee critical academic records and end-of-term processes, including grade submission, prerequisite enforcement, and student record updates related to administrative actions and academic regulations.
• Collaborate with campus partners and external stakeholders, including the academic departments, and federal and state agencies to support student records and enrollment compliance initiatives.

Qualifications:

Required Qualifications

• Bachelor's degree.
• A minimum of two years' experience in a registrar's office or similar professional environment.
• Experience with data management, error resolution, and compliance reporting to the external agencies.
• Experience analyzing multifaceted challenges using an equity lens, evaluating options, predicting outcomes and disparities, forecast consequences, and driving actionable, equitable solutions.
• Experience providing exceptional customer service, with the confidence to act when critical situations arise.
• Experience with a student information system (e.g., Banner, Colleague, Jenzabar)
• Ability to analyze complex issues and situations, identify alternative solutions, forecast of consequences and recommend an effective course of action.
• Excellent written and verbal communication skills, including ability to communicate with administrative management and academic constituencies.
• Experience interpreting and communicating complex policies and procedures to stakeholders.
• Experience working as a team member on projects and implementation of new initiatives.
• Ability to promote policy and regulation equality and integrity in all work, ensuring diverse needs of OSU's students are appropriately addressed.

This position is designated as a critical or security-sensitive position; therefore, the incumbent must successfully complete a criminal history check and be determined to be position qualified as per University Standard: 05-010 et seq. Incumbents are required to self-report convictions and those in youth programs may have additional criminal history checks every 24 months.

Preferred Qualifications

• A minimum of one year of supervision experience.
• Experience training or providing instructions to staff, students or stakeholders as a functional user and content expert.
• Ability to work within an environment where ambiguity and the ability to pivot quickly are commonplace.
• Experience coordinating all aspects of enrollment data reporting process with the National Student Clearinghouse.
• Familiarity with the academic regulations and policies that pertain to student records and registration in higher education.

Working Conditions/Schedule:

Typical office environment, 8 am-5 pm, Monday through Friday.

Salary Range:

$60,700 -$67,000

Anticipated Start Date:

2026-10-26

Anticipated End Date:

We are an Equal Opportunity Employer, including disability, protected veteran, and other protected status.

OSU will conduct a review of the National Sex Offender Public website prior to hire.

OSU is a fair chance employer committed to inclusive hiring. We encourage applications from candidates who bring a wide range of lived experience including involvement with the justice system. If this position has “critical or security-sensitive” responsibilities and/or driving duties and you are selected as a finalist, your initial job offer will be contingent upon the results of a job-related pre-employment check (such as a background check, motor vehicle history check, sexual misconduct reference check, etc.). Background check results do not automatically disqualify a candidate. Take a look at our Background Checks website including the for candidates section for more details. If you have questions or concerns about the pre-employment check, please contact OSU’s Employee and Labor Relations team at [email protected].