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The clock on this job

Early applications get read.

12.1% of postings close within 7 days. Measured by our own scanner across the market. Origo BPO postings stay open a median of 2 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.1%7 days
  4. 19.1%14 days
  5. 35.6%30 days
  6. 52.7%60 days
This job: first seen 3 days ago

Origo BPO median: 2 days open

The posting

ABOUT THE ROLE

The primary role of the Billing Support is to generate invoices from completed service events and create new service events upon customer request. A professional and friendly image is to be conveyed always. Excellent administration service is to be applied with each task.

KEY RESPONSIBILITIES

  • Manage and apply credit memos for customers.
  • Processing and closing job tickets (i.e., invoicing).
  • Complete all invoicing for jobs completed the prior day.
  • Email invoices to customers.
  • Enter invoices into various portal platforms.
  • Communicate with customers regarding monthly Past Due statements.
  • Facilitate billing transactions and ensure the client files are updated with payments or credits (i.e., collecting COE payments, entering checks/credit card payments/ACH payments).
  • Handle billing inquiries from customers.
  • Review account records to discover and raise any outstanding debts or other inconsistencies in customer accounts.
  • Communicate with customers regarding any invoice/payment discrepancies.
  • Send all XOIs to customers.
  • Audit Cod, Final Review Queue.
  • Capex Purchase orders and invoices.

SKILLS AND QUALIFICATIONS

Educational background required / desired:

  • At least 1 year of College/preferably accounting related course.

Work experience required / desired:

  • Data Entry and background in reading invoices/preferably accounting related role.

Years of experience required / desired:

  • 1+ years' experience in Billing.

Communications skills (English Proficiency) required / desired:

  • Excellent (at least 8/10)*

MS Office applications proficiency required / desired:

  • Excellent (at least 8/10)*

Other qualifications:

  • Exceptional accuracy and attention to detail
  • Excellent mathematical aptitude
  • Proficient in MS Office Suite
  • Excellent telephone etiquette customer service skills
  • Ability to multi-task and prioritize with organizational and time management skills
  • Able to work on weekend shifts

Posting text belongs to the employer. Removal requests: contact us.

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