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Open nowFirst seen 6 days ago

Director of Service & Automation

Orion Placement1,365 open roles

Pay
$160,000 – $200,000 a year
Where
Rocky Hill, Connecticut, United States
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Your applicationOpen nowDirector of Service & AutomationOrion Placement · Rocky Hill, Connecticut, United States

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Orion Placement's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. Orion Placement postings stay open a median of 2 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.7%14 days
  5. 35.6%30 days
  6. 58.0%60 days
This job: first seen 6 days ago

Orion Placement median: 2 days open

The posting

Pay: $160,000.00 - $200,000.00 per year

Why This Is a Great Opportunity

  • Take ownership of a major service and automation operation with direct responsibility for growth, profitability, and performance.
  • Lead across the entire business, including service technicians, sales, automation, and administrative teams.
  • Own the division P&L and play a key role in strategic planning and operational decision-making.
  • Build on an established operation while identifying opportunities to improve processes, expand revenue, and strengthen customer relationships.
  • Join a leadership team where your decisions have a direct and visible impact on the business.
  • Step into a senior leadership opportunity with significant autonomy and long-term growth potential.

Location

Rocky Hill, CT – This is an on-site senior leadership role offering close collaboration with the teams you will lead and the opportunity to have a hands-on impact on daily operations and long-term growth.

Note

Candidates must bring 8+ years of progressive experience leading and growing a service organization, including direct P&L responsibility. Experience overseeing multidisciplinary teams such as technicians, sales, automation, and administrative staff is essential.

About Us

We are an established organization focused on delivering outstanding service, technical expertise, and long-term value to our customers. Our culture emphasizes accountability, teamwork, operational excellence, and continuous growth, and we empower our leaders to make a meaningful impact. Confidential Employer.

Job Description

  • Lead the overall strategy, performance, and growth of the service and automation division.
  • Own division P&L, financial performance, budgeting, forecasting, and profitability.
  • Manage and develop service technicians, sales professionals, automation personnel, and administrative staff.
  • Drive revenue growth while improving operational efficiency and customer satisfaction.
  • Establish performance goals, KPIs, processes, and accountability across the organization.
  • Evaluate staffing needs and develop teams to support continued business growth.
  • Partner with sales and technical teams to identify new service and automation opportunities.
  • Monitor operational and financial performance and implement corrective strategies when needed.
  • Strengthen customer relationships and ensure consistently high service standards.
  • Develop leaders and create a collaborative, accountable, high-performance culture.

Qualifications

  • 8+ years of progressive service operations leadership experience.
  • Proven experience running and growing a service organization or division.
  • Direct P&L management experience.
  • Experience leading technical/service personnel, sales teams, and administrative functions.
  • Strong business development, financial management, and operational leadership skills.
  • Demonstrated ability to improve profitability, processes, and organizational performance.
  • Excellent leadership, communication, strategic planning, and problem-solving skills.

Why You Will Love Working Here

This is an opportunity to lead more than a department—you'll have ownership of an important business operation and the ability to shape its future. You'll combine strategic leadership with hands-on operational influence while developing teams, growing revenue, improving profitability, and delivering outstanding customer experiences.

JPC-2390

Benefits:

  • Health insurance
  • Paid time off
  • Retirement plan
  • Vision insurance
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