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Open nowPosted yesterday

Gerente Operacional (Ramo Hotelaria)

Otiva

Where
Maceió, AL, Brasil
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Your applicationOpen nowGerente Operacional (Ramo Hotelaria)Otiva · Maceió, AL, Brasil

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  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Otiva's own form.

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The clock on this job

Early applications get read.

12.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.2%1 day
  2. 4.5%3 days
  3. 12.7%7 days
  4. 20.4%14 days
  5. 35.6%30 days
  6. 58.7%60 days
This job: posted yesterday

The posting

DESCRIÇÃO:

Gerenciar as operações de uma unidade hoteleira, assegurando a eficiência dos processos, a qualidade dos serviços, a satisfação dos hóspedes e o alcance dos resultados financeiros e operacionais, por meio da liderança de equipes e da gestão estratégica dos recursos.

ATIVIDADES:

  • Gerenciar as operações do hotel, acompanhando os setores de atendimento, governança, alimentação e manutenção;
  • Liderar e desenvolver equipes, acompanhando desempenho, escalas e necessidades operacionais;
  • Monitorar indicadores financeiros, receitas, despesas, custos e resultados da unidade;
  • Conduzir reuniões com lideranças, estabelecendo metas e planos de ação;
  • Garantir a qualidade dos serviços e a satisfação dos hóspedes, acompanhando indicadores como NPS;
  • Supervisionar compras, estoques, fornecedores e contratos de serviços;
  • Acompanhar manutenções preventivas e corretivas, assegurando o funcionamento da estrutura;
  • Garantir o cumprimento das normas de segurança, higiene e vigilância sanitária;
  • Apoiar processos de recrutamento, integração, treinamento e desenvolvimento das equipes;
  • Elaborar relatórios gerenciais e apresentar resultados e oportunidades de melhoria à diretoria.

REQUISITOS:

  • Ensino superior completo em Administração, Hotelaria, Turismo ou áreas correlatas;
  • Experiência em gestão empresarial e/ou gestão hoteleira (diferencial);
  • Vivência na liderança de equipes e gerenciamento de operações;
  • Conhecimento de indicadores financeiros e operacionais, incluindo DRE, receitas, despesas e custos;
  • Habilidade no acompanhamento de metas, resultados e planos de ação;
  • Domínio do Pacote Office, especialmente Excel;
  • Familiaridade com processos de atendimento ao cliente, qualidade e gestão de serviços.

BENEFÍCIOS:

  • Salário;
  • Plano de Saúde;
  • Café da Manhã;
  • Bonificação.

JORNADA DE TRABALHO

Segunda a sexta 08:00 às 17:00 (sábado eventualmente, por isso disponibilidade quando for necessário)

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