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Open nowFirst seen 4 days ago

Client Management Retail F&B

OttoDigital Group55 open roles

Where
Jakarta Selatan, Jakarta, Indonesia
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Your applicationOpen nowClient Management Retail F&BOttoDigital Group · Jakarta Selatan, Jakarta, Indonesia

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on OttoDigital Group's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: first seen 4 days ago

The posting

  • Serving as the primary point of contact for an assigned portfolio of clients.
  • Building and sustaining trusting relationships with key decision-makers and stakeholders within the client organization.
  • Conducting regular meetings (both virtual and in-person) to review performance, address concerns, and plan future initiatives.
  • Acting as the client's advocate internally, effectively communicating their needs, goals, and feedback to internal teams such as Product, Sales, Operations, and Technical Support.
  • Ensuring timely and accurate communication regarding project status, service delivery, or changes in product offerings.
  • Developing a deep understanding of the client's business, industry, and core challenges.
  • Identifying strategic opportunities for new services, products, or solutions that align with the client's evolving needs through upselling and cross-selling.
  • Creating and presenting structured account plans and strategies to both management and the client.
  • Reviewing regularly the successful delivery of services or products to ensure quality and compliance.
  • Managing client renewals and executing smooth contract negotiations.
  • Taking full ownership of client escalations and service issues, and coordinating internal resources to resolve problems smoothly and effectively.

Minimum Qualifications

  • Bachelor's degree, preferably in Business, Marketing, Communications, or a related field.
  • 3-7+ years of experience in Client/Account Management, Sales, Business Development, or a relevant customer-facing role.
  • Strong industry knowledge within the F&B, Retail, or Supply Chain Distribution sectors.
  • Proficiency with Customer Relationship Management (CRM) software such as Salesforce, HubSpot, or similar tools.
  • Exceptional written and verbal communication skills, with an articulate, persuasive, and empathetic communication style.
  • Strong interpersonal and networking abilities to build rapport and manage relationships across different organizational levels.
  • Highly skilled in negotiation, diplomacy, contract resolution, conflict management, and handling difficult conversations.
  • Solid business acumen, including a strong understanding of financial metrics, contract terms, and the complete sales cycle.
  • Excellent organizational and time management skills, with the proven ability to manage multiple accounts, deadlines, and priorities simultaneously.
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What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against OttoDigital Group's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on OttoDigital Group's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    OttoDigital Group's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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3×

more interviews than doing it yourself with ChatGPT.

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  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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