Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 13 hours agoWe saw it 64 min after it went up

Patient Care Navigator

Oula15 open roles

Where
Charlotte, North Carolina, United States
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowPatient Care NavigatorOula · Charlotte, North Carolina, United States

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Oula's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.9% of postings close within 7 days. Measured by our own scanner across the market. Oula postings stay open a median of 40 days.

Share of postings closed within
  1. 2.2%1 day
  2. 4.7%3 days
  3. 12.9%7 days
  4. 21.0%14 days
  5. 35.6%30 days
  6. 58.5%60 days
This job: posted 13 hours ago

Oula median: 40 days open

The posting

Oula delivers maternity care built around our patients—offering comprehensive support before, during, and after pregnancy. With fewer C-sections and higher VBAC success rates, our research-backed approach is delivering better outcomes. Our team of trusted midwives, OBGYNs, and dedicated care navigators ensure our patients get the type of care they need in the moments that matter most.

Since launching in 2021, we’ve expanded our services to include Preconception and Miscarriage Care, Pregnancy Care, Postpartum Support, and Gynecology. Today, we serve patients across six clinics in three states, with continued expansion planned for 2027 and beyond. Join our team of clinicians, innovators, operators, and technologists who are passionate about setting a new standard in maternity care.

The Role

As a Patient Care Navigator, you are the patient's point of contact between visits. You follow OB patients from their first visit through postpartum, making sure every test, scan, referral and visit happens on time. For GYN patients, you close the loop on results, referrals, procedures and positive pregnancy tests. You work on site alongside our midwives, OBs, medical assistants and front desk, and you are measured on whether patients make it to each next step.

Schedule: Full-time, fully on site.

Employment type: Full-time

What You'll Do

Patient Navigation & Care Coordination

  • Reach out to each new OB patient within 2 business days of her first visit to introduce yourself and confirm next steps.
  • Track every patient on your caseload through each stage of pregnancy and make sure each checkpoint is complete.
  • Make sure tests, scans and referrals are scheduled, completed and returned to the provider.
  • Send hospital records ahead of delivery, capture delivery, and book postpartum visits.
  • Hand patients off to ongoing GYN care at graduation.

GYN Follow-Up & Patient Communication

  • Follow up on abnormal results and referrals until the visit, procedure or report is complete.
  • Send procedure prep instructions, confirm appointments and rebook no-shows.
  • Read incoming portal messages, resolve administrative requests, and route clinical questions to a midwife, OB or RN using approved protocols.
  • Reach out to patients who are lost to follow-up and clear that queue weekly.

Clinic Support

  • Cover medical assistant or front desk duties during planned absences.

What You Won't Do

You do not give medical advice, assess symptoms, or share or interpret results. You recognize when something is clinical and route it to the right clinician, every time.

How Success Is Measured

  • Journey checkpoints completed on time.
  • Referrals and results closed.
  • Lost-to-follow-up queue cleared weekly.
  • Hospital records sent on time.
  • Portal response time and routing accuracy.

Qualifications

Required

  • 2 years experience as a medical assistant in an outpatient clinical setting, certification preferred.
  • Ability to work fully on site.
  • Strong organization and follow-through across a large patient caseload.
  • Clear, warm communication with patients by phone, message and in person.
  • Comfort working in an EMR and patient portal.

Preferred

  • Current medical assistant certification (e.g., CCMA, CMA, RMA) (strongly preferred)—required in states that require certifications.
  • OB/GYN or women's health experience.
  • Experience in patient navigation, care coordination or referral management.

How We Work

Our values are Excellence, Candor, Humanity, Ownership, Evidence, and Service. In practice, that means we care about our patients and each other, have honest conversations with respect, make decisions based on evidence, and keep the patient at the center of everything we do.

Oula's Commitment as an Equal Opportunity Employer:

We're committed to an inclusive workplace that reflects the communities we serve. You can be a great candidate even if you don't meet every qualification listed. If that's you, tell us about yourself in your cover letter. We especially encourage applicants from traditionally underrepresented communities, including women, people of color, LGBTQ people, veterans, and people with disabilities.

Oula Health participates in E-Verify and will provide the federal government with your Form I-9 information to confirm you are authorized to work in the U.S.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Oula's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Oula's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Oula's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.