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Open nowPosted 29 days ago

HOA Assistant Manager

ourassistants39 open roles

Where
Philippines, Remote
Work mode
Remote
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Your applicationOpen nowHOA Assistant Managerourassistants · Philippines, Remote

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  2. 3.5%3 days
  3. 7.8%7 days
  4. 14.6%14 days
  5. 34.1%30 days
This job: posted 29 days ago

The posting

Location: Work from Home Type of Employment: Full-time or Part-time (depends on client requirements) Work Shift: US Business Hours

About Us

OurAssistants connects businesses with top-tier Virtual Assistants (VAs) to streamline operations and enhance productivity. We specialize in matching skilled professionals to various industries, ensuring a seamless remote work experience. Join us and be part of a dynamic team that values excellence and innovation. Learn more at ourassistants.com.

Job Summary

We are seeking an experienced HOA Assistant Manager to support day-to-day community operations and assist the HOA Community Manager with administrative, resident, and compliance-related tasks. The ideal candidate has a solid understanding of HOA operations, strong communication skills, and experience working with homeowners, board members, and vendors in a U.S.-based HOA environment.

This role is critical in ensuring smooth community operations, timely issue resolution, and excellent homeowner service.

Key Responsibilities

  • HOA System Management: Use the HOA platform to manage HOA violations, collections, and compliance workflows
  • Violations & Collections: Track violations, send notices, maintain records, and communicate with homeowners regarding compliance and outstanding dues
  • Phone & Email Support: Respond to homeowner and board inquiries with professionalism and accuracy
  • Data Management: Maintain and update records, reports, and financial logs within the HOA system
  • Administrative Coordination: Handle scheduling, documentation, and internal coordination for smooth operations
  • Workflow Optimization: Identify opportunities to improve administrative efficiency and automate repetitive tasks
  • Report Generation: Prepare and share violation logs, financial summaries, and collection reports
  • Collaboration: Work closely with HOA managers, board members, and community stakeholders to ensure clear communication and policy adherence
  • Compliance & Record Keeping: Ensure proper documentation of HOA policies, procedures, and legal compliance

Qualifications and Skills

  • Minimum 2 years of experience in HOA or property management.
  • Familiarity with HOA operations, governing documents, and community standards.
  • Experience using HOA or property management software (Vantaca, CINC, AppFolio, Buildium, or similar)
  • Strong written and verbal communication skills in English.
  • Excellent organizational and multitasking abilities.
  • Customer-service oriented with strong conflict-resolution skills.
  • Ability to work independently in a remote environment.

Additional Requirements

  • Must be currently residing in the Philippines or Latin America
  • Must have a stable internet connection and remote-ready workstation

Compensation and Benefits

  • Permanent work-from-home setup
  • Ongoing training and professional development opportunities
  • Collaborative and supportive work environment
  • Competitive salary
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