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Open nowPosted 228 days ago

Team Lead - Quality

Outamation5 open roles

Where
Hyderabad
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Your applicationOpen nowTeam Lead - QualityOutamation · Hyderabad

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  2. CV RocketCV written for this posting.

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: posted 228 days ago

The posting

Job Description: Team Leader (Quality)

Position Overview: As a Quality Team Leader, you will play a pivotal role in ensuring the delivery of high-quality products and services. You will lead a team responsible for monitoring, evaluating, and enhancing the quality of our operations, products, and customer interactions. This role requires a strong understanding of quality management principles, leadership capabilities, and the ability to drive continuous improvement initiatives.

ROLES AND RESPONSIBILITIES:

Team Leadership:

  • Lead, mentor, and coach a team of quality assurance professionals.
  • Foster a culture of accountability, collaboration, and continuous learning within the team.
  • Set clear performance expectations and provide regular feedback and performance evaluations.

Quality Assurance:

  • Develop and implement quality assurance policies and procedures.
  • Conduct audits and inspections to identify areas for improvement and ensure adherence to quality standards.

Process Improvement:

  • Identify opportunities for process improvement across all areas of the organization.
  • Collaborate with cross-functional teams to implement process enhancements and drive efficiencies.

Training and Development:

  • Coordinate training programs to educate employees on quality standards, processes, and best practices.
  • Promote a culture of quality awareness and continuous improvement throughout the organization.

Reporting and Analysis:

  • Prepare regular reports and presentations on quality metrics and performance to senior management.
  • Analyze data to identify trends, root causes of quality issues, and opportunities for improvement.

QUALIFICATIONS AND EDUCATION REQUIREMENTS

  • Bachelor’s degree in any stream

ADDITIONAL REQUIREMENTS:

  • Six Sigma Certification would be an added advantage.

SHIFTS

  • US Shift

EXPERIENCE REQUIRED:

  • 8–12 years in US Mortgage Quality with at least 4 years in a Leadership (TL & above) role having handled a span of 40 to 60 associates.
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