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Open nowPosted today

Novotel Singapore on Stevens : Director of Food & Beverage

OXLEY GEM PTE. LTD.

Pay
SGD 7,500 – SGD 9,000 a month
Where
Central, Singapore
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Your applicationOpen nowNovotel Singapore on Stevens : Director of Food & BeverageOXLEY GEM PTE. LTD. · Central, Singapore

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.7%14 days
  5. 35.6%30 days
  6. 58.0%60 days
This job: posted today

The posting

Company Overview

Novotel Singapore on Stevens and Mercure Singapore on Stevens offer a vibrant lifestyle hub with 772 rooms, multiple F&B outlets, and extensive facilities. They foster diversity, pay equity, and inclusive growth in a dynamic urban setting near Orchard Road.

Job Summary

Lead and manage the Food & Beverage department to deliver exceptional service quality, ensure operational compliance, and drive profitability while fostering a motivated, well-trained team aligned with hotel standards.

Responsibilities

  • Lead and motivate Food & Beverage managers and team members to deliver high-quality customer service across all hotel points of sale
  • Oversee daily operations to ensure efficient and compliant service delivery within the department
  • Develop and implement pricing strategies to maintain department profitability
  • Enforce health, safety, and work legislation compliance within the Food & Beverage department
  • Engage guests during operations to collect feedback and resolve complaints tactfully and efficiently
  • Create and review team work schedules based on forecasts, workloads, and staff availability
  • Ensure new hires complete induction and mandatory training within three months of employment
  • Provide targeted training and coaching on banquet operations to team members and casual labor to meet departmental standards
  • Observe, motivate, counsel, and discipline team members to maintain performance and morale
  • Address personnel management inquiries and maintain effective department communication through logbooks and notice boards
  • Maintain comprehensive knowledge of all food and beverage services, preparation methods, and hotel features to optimize service delivery
  • Maximize revenue by optimizing covers and average price at all points of sale
  • Adhere to hotel fire, life safety, and emergency procedures
  • Attend all management briefings, meetings, and training sessions as required
  • Maintain punctuality, professional appearance, and hygiene standards consistently
  • Perform additional duties as assigned by hotel management

Required competencies and certifications

  • Proficiency in English for effective communication with guests and team members (required for guest engagement and operational clarity)
  • Working knowledge of MS Excel, Word, and PowerPoint to support administrative and reporting tasks

Preferred competencies and qualifications

  • Diploma/Degree in Hospitality Management or Food & Beverage
  • Additional certifications in Food & Beverage
  • Minimum 2 years of relevant experience in a similar role
  • Ability to speak additional languages and basic understanding of local languages

Other Information

  • Budget, revenue, and headcount responsibilities within the department

Only shortlisted candidates will be notified.

Posting text belongs to the employer. Removal requests: contact us.

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