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Open nowFirst seen 2 days ago

Counter Sales(External Applications Only)

P&L55 open roles

Where
Louis Trichardt, South Africa
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Your applicationOpen nowCounter Sales(External Applications Only)P&L · Louis Trichardt, South Africa
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The clock on this job

Early applications get read.

11.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.4%3 days
  3. 11.8%7 days
  4. 18.6%14 days
  5. 35.6%30 days
  6. 45.1%60 days
This job: first seen 2 days ago

The posting

Description:

Assist customers with product inquiries and purchases. Process sales transactions accurately and efficiently. Maintain a clean and organized sales counter and showroom. Monitor inventory levels and restock merchandise as needed

Requirement:

  • Grade 12 or equivalent NQF 4 qualifications.
  • 1 year sales experience in a hardware retail, wholesale or similar environment
  • 1 year carpentry experience would be advantageous
  • Ability to perform basic calculations accurately.
  • Well developed problem solving and analytical skills
  • Must be willing to work shifts, weekends, and Public Holidays.
  • Must be able to work under pressure.

Key Performance Area:

Description:

  • Accurate processing of order request received from customers
  • Accurate processing of sales made by customers
  • Accurate receipt of payments received and related banking processes
  • Provide reliable, prompt Customer Service.
  • Advise Customers correctly on product.
  • Assist Customer with any product queries.
  • Assist with Customer complaints timely.
  • Must be available in area of responsibility.
  • Assist in other departments as and when required
  • Product knowledge on all products and services offered
  • Assist with packing stock away as per allocated bins.
  • Ensure stock is merchandised immediately after being received.
  • Ensure sales counters is kept free of stock and in a presentable manner.
  • Safety (OHSA) compliance (e.g. use of safety gear, ensure Customer, and Employee safety) within area of responsibility.
  • Stock in area of responsibility is to be merchandised in a safe manner ensuring the safety of Customers and Employees
  • Be aware of suspicious behaviours or people and report any suspicions to Management.
  • No product to be loaded for a customer without proof of purchase or required documentation.

Values:

Integrity

  • keeps promises.
  • creates realistic expectations.
  • is sincere.
  • handles sensitive information carefully.
  • shows awareness of values, indicates when boundaries are crossed.

Accuracy

  • Effectively handling detailed information and being consistently attentive to details.
  • Works in an orderly fashion.
  • Ensures that matters are handled in an orderly and accurate manner from start to finish.
  • Prevents mistakes.
  • Invests energy in checking his/her work for mistakes.

Client focus

  • Identifying and actively responding to clients' wishes and needs.
  • Deals with clients in a friendly manner.
  • Shows involvement in the client's problem.
  • Makes clients feel welcome.
  • Approaches the client's question with a can-do mentality

Personal development

  • Being aware of one's own strengths and weaknesses: consciously working on personal development.
  • Is focused on self-broadening and/or gaining more in-depth knowledge.
  • Follows relevant training programmes and/or looks for opportunities to gain experience.
  • Seeks and uses opportunities for personal development.
  • Asks for feedback in order to learn
  • Complying with generally accepted standards in activities related to the position.
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