The posting
Company Overview
PACS Group, Inc. is a holding company investing in post-acute healthcare facilities, professionals, and ancillary services. Founded in 2013, PACS Group is one of the largest post-acute platforms in the United States. Its independent subsidiaries operate 398 post-acute care facilities with 50,000 employees across 21 states serving over 31,000 patients daily. PACS business support division, PACS Services, provides technology and administrative support services — accounting, finance, human resources, compliance, payroll, AR/AP, legal, risk management, information technology, corporate communication, and other business advice and support — to their healthcare facilities, reducing administrative burdens so their leadership and care teams can focus on the care, well-being, and quality of life of their patients and residents. PACS is one of Utah's Best Companies to work for. It has also been recognized as one of Utah's Fastest Growing Companies for multiple years.
Job Summary
The Senior Labor Relations Advisor plays a key role in supporting labor relations strategy and operations across a large, complex, and growing healthcare organization. Partnering closely with the Director of Labor Relations, Human Resources, Operations, and facility leadership, this position serves as a trusted advisor on collective bargaining agreement administration, grievance management, labor-management relationships, and contract negotiations.
This is a unique opportunity to join a labor relations function in a period of significant growth and evolution. The successful candidate will help establish processes, bring structure to a dynamic environment, and contribute to building a scalable labor relations model supporting nearly 100 collective bargaining agreements across facilities nationwide. This role offers meaningful exposure to labor strategy, negotiations, and organizational growth, with future leadership opportunities as the team continues to expand.
Key Responsibilities
- Serve as the primary labor relations advisor and subject matter expert for an assigned portfolio of union-represented facilities, providing practical guidance on contract interpretation, labor relations matters, and employee relations issues.
- Lead the intake, investigation, tracking, and resolution of grievances and labor-related disputes while ensuring consistent documentation and timely follow-up.
- Develop and maintain productive labor-management relationships with union representatives, facility leaders, Human Resources partners, and operational stakeholders.
- Lead collective bargaining negotiations at individual facilities and support multi-facility or multi-employer negotiations through preparation, research, data analysis, strategy development, and negotiation support.
- Conduct investigations involving alleged contract violations, workplace disputes, and other labor-related concerns, recommending effective and compliant resolutions.
- Support the development of labor relations processes, training programs, tools, and resources that strengthen organizational capability and promote consistent labor relations practices across the enterprise.
Qualifications
Required Experience
- 3–7 years of progressive experience in labor relations, employee relations, human resources, or a related field within a unionized environment.
- Experience supporting grievance administration, contract interpretation, labor-management relations, collective bargaining activities, or related labor relations functions.
- Experience working in highly regulated, 24/7 operational environments.
Preferred Experience
- Experience in healthcare, skilled nursing, or other highly regulated and unionized industries.
- Experience within manufacturing, mining, or similar operational environments.
- Experience supporting multiple bargaining units across a multi-site organization.
- Experience gained in either public-sector or private-sector labor relations environments.
- Experience delivering training or providing guidance to leaders and Human Resources partners.
Education
- Bachelor's degree in Human Resources, Labor Relations, Industrial Relations, Business Administration, or a related field preferred.
Travel Requirements
- Travel up to 30-40% based on business needs.
- Travel primarily supports collective bargaining negotiations, labor-management meetings, grievance administration, training, and facility partnership activities.
- While many aspects of the role can be performed remotely, in-person engagement remains critical for successful labor relations outcomes, particularly during negotiations and key labor-management discussions.
- Regular travel to facilities is necessary to develop strong relationships with operational leaders, understand business needs, and build credibility with labor and management stakeholders.
- Travel will primarily support facilities on the West Coast, with additional travel opportunities as labor relations activities expand across the organization.
Knowledge, Skills, and Abilities
- Excellent verbal and written communication skills.
- Strong relationship-building, negotiation, and conflict-resolution capabilities.
- Ability to interpret complex collective bargaining agreements and translate contract language into practical, business-focused guidance.
- Ability to operate effectively in a fast-paced, evolving environment and bring structure, organization, and consistency to developing processes.
- Demonstrated initiative, adaptability, and a collaborative approach to building partnerships across the organization.
Work Location
Onsite at PACS Headquarters in downtown Salt Lake City, Utah.
Pay
The base salary for this position is $100,000-$118,000 based on experience and location.
Join PACS: Elevate Healthcare with Us!
PACS is elevating healthcare by revolutionizing our approach to leadership and quality care. Guided by our core values of love, excellence, trust, accountability, mutual respect, and commitment, we strive to foster a culture of compassionate care within our teams and the communities we serve. As we grow rapidly, exciting opportunities await you to engage in impactful projects and contribute valuable insights to stakeholders nationwide.
If you're ready to make a difference and embrace our mission of creating real change, we invite you to join us at PACS. Together, let’s shape the future of healthcare!
Join Our Team and Thrive!
At PACS, we believe our employees are our greatest asset. That’s why we offer an exceptional benefits package designed to enhance your well-being and support your lifestyle.
Our Comprehensive Benefits Include
- Health Coverage: Enjoy medical, dental, and vision plans to keep you and your family healthy.
- PTO and Vacation: Benefit from generous paid time off and holidays to relax and recharge.
- Financial Wellness: Take advantage of Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) to manage your healthcare expenses effectively.
- Retirement Planning: Secure your future with our 401(k) plan, complete with company contributions to help you build your retirement savings.
- Support When You Need It: Our Employee Assistance Plan (EAP) provides confidential support for personal and professional challenges.
Join us at PACS and take advantage of a workplace that truly values you!
We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applicants of every race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, and any other protected characteristic. Employment decisions are based on qualifications, merit, and business needs.
