The posting
WHAT DO WE DO?
Paddle offers SaaS companies a completely different approach to their payments infrastructure. Instead of assembling and maintaining a complex stack of payments-related apps and services, we act as a Merchant of Record for our customers. That means we remove 100% of the pain of payments fragmentation. It’s faster, safer, cheaper, and—above all—better.
We’re backed by investors including KKR, FTV Capital, Kindred, Notion, and 83North, and we serve over 10,000 software sellers in 245 territories worldwide.
THE ROLE
Selling online as a software business is a complex process and many components need to work seamlessly to capture revenue and deliver this to sellers. Paddle manages payments and billing, with a best-in-class developer-first approach, so that we can take this burden from our customers.
Paddle is a financially-critical system used by a global customer base, processing hundreds of millions of dollars per month, so there is no shortage of interesting challenges. Senior Software Engineers at Paddle are not just programmers, we are problem solvers. We expect engineers to take initiative, as part of a small team, from an initial concept, scoping, implementation, right through to rollout and ongoing ownership. This requires initiative, creative thinking, and clear communication, as well as strong technical ability.
We often work with a range of other teams including Data/Analytics, Infosec, Platform (SRE), Risk, Finance and many other product teams other than your own. You will collaborate alongside other engineers, product designers, data analysts, and legal and finance experts to have real impact. This is an opportunity for someone who wants to be part of something challenging and transformative, someone who will play a critical role in driving our success.
WHAT YOU’LL DO
- Design, build, and maintain high-throughput, highly reliable systems that power core Paddle capabilities.
- Lead the implementation of key new features to a high standard from initial concept and planning right through to monitoring and ongoing improvement. Ensuring systems are built with correctness and precision.
- Architect solutions that scale with growing transaction volumes and customers.
- Write clean, maintainable, well-tested code and set a high bar for code quality and engineering standards.
- Lead design discussions and architecture decisions, balancing short-term delivery with long-term sustainability.
- Work closely with Product Managers, Designers, Data, Risk, and Operations to translate business requirements into robust technical solutions.
- Shape product direction by providing technical insights, trade-offs, and delivery estimates.
- Partner with Customer Support or Operations teams to investigate and resolve production issues.
- Level-up the team’s engineering practices through mentoring other engineers, and by leading the technical planning of team initiatives.
- Act as a force multiplier by driving best practices and long-term decisions for our engineering community.
- Contribute to shaping our team and wider engineering culture to ensure Paddle remains an exceptional place to work.
WE’D LOVE TO HEAR FROM YOU IF YOU HAVE
- You have a development background with Go.
- You have experience designing and building systems to handle high traffic at scale in a cloud-based environment in AWS.
- You enjoy collaborating with our technical and non-technical departments.
- You proactively find ways to improve the code and team processes
- You have a strong understanding of the development process - from design through to deployment, maintenance, and what that means for day-to-day development
- A strong understanding of API principles and best practices.
- A proven track record of bias for action and strong customer focus.
- Excellent communication and collaboration skills, you should be comfortable working alongside both technical and non-technical stakeholders.
- Proven success working with complex problems and ambiguity, maintaining high standards while balancing progression and perfection.
EVERYONE IS WELCOME AT PADDLE
At Paddle, we’re committed to removing invisible barriers, both for our customers and within our own teams. We recognise and celebrate that every Paddler is unique and we welcome every individual perspective. As an inclusive employer, we don’t care if, or where, you studied, what you look like or where you’re from. We’re more interested in your craft, curiosity, passion for learning and what you’ll add to our culture. We encourage you to apply even if you don’t match every part of the job ad, especially if you’re part of an underrepresented group.
Please let us know if there’s anything we can do to better support you through the application process and in the workplace. We will do everything we can to support any accommodations needed. We’re committed to building a diverse team where everyone feels safe to be their authentic self. Let’s grow together.
Why you’ll love working at Paddle
We’re a diverse, growing group of Paddlers who pride ourselves on our transparent, collaborative and respectful culture.
We live and breathe our values, which are:
- Paddle Together - “None of us, is as smart as all of us”
- Paddle Simply - “Simple can be harder than complex: you have to get your thinking clean to make it simple”
- Paddle for others - “We can realise our wildest dreams, so long as we help enough other people to realise theirs”
We offer a full suite of benefits, including attractive salaries, stock options, unlimited holidays, enhanced parental leave, retirement plans, private healthcare and well-being initiatives.
We invest in learning and will help you with your personal development via constant exposure to new challenges, an annual learning fund, and regular internal and external training.
Connecting at Paddle
We’re a ‘digital-first’ company, which means our Paddlers always have the freedom to choose where, when and how they work within our hub locations.
We recognize that where our Paddlers do their best work is unique to them and we provide trust and autonomy for everyone to work in a way which fits them best. We also value the power of connection and have invested in global hubs which help local communities flourish and bring us together for focused collaboration.
Our Paddle hubs:
- In Europe: UK (London headquarters), Portugal (Lisbon hub), Netherlands and Ireland (Dublin hub)
- In North America: Austin, TX (USA) and Toronto (Canada)
- In APAC: Singapore
Our hub philosophy creates an engaging experience for all Paddlers, wherever, whenever and however we choose to work.
To support this, we focus hiring within our hubs and will always openly share the available locations for each open position on our job description.
