Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowFirst seen 13 days ago

Communication Specialist

Padmore Global Connections LLC367 open roles

Where
Indianapolis, Indiana, United States, Remote
Work mode
Remote
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowCommunication SpecialistPadmore Global Connections LLC · Indianapolis, Indiana, United States, Remote

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Padmore Global Connections LLC's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

13.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.2%1 day
  2. 4.7%3 days
  3. 13.8%7 days
  4. 22.3%14 days
  5. 37.8%30 days
  6. 59.0%60 days
This job: first seen 13 days ago

The posting

Title/Role: IN-IDOH, MCH Communication Specialist (814989) No. of Openings: 3 Start Date: 11/30/2026 Agency Interview Type: Webcam only Engagement Type: Contract Work Arrangement: Remote Worksite Address: 2 North Meridian Street, Indianapolis, IN 46204

Short Description: Communications Specialist

Complete Description: Background: The MCH MOMS Helpline mission, to reduce the infant mortality rate in Indiana by connecting families with access to available resources focused on improving the health of mothers and their children, using a system model promote cross-sector collaboration in order to build efficient and effective early childhood systems that mitigate the impact of adversity and support protective factors among families, so that all children can grow, develop, and thrive to their full potential.

Purpose of Position/ Summary: The MCH MOMS Helpline serves as a call center within the Maternal and Child Health (MCH) Division at the Indiana Department of Health (IDOH). The focus of the position is to provide information, referrals, and resources to link mothers, pregnant women, women of child bearing age, and families to a network of services within their community. The Communication Specialist is responsible for answering incoming calls and identify the client's barriers to accessing services and bridging the gap between families and resources

The Communication Specialist provide statewide services to reduce infant mortality rates in Indiana. The Communication Specialist provide screening & referral services for eligible, pregnant women in targets counties by contacting them directly and referring them to home visiting services and resources.

Essential Duties/ Responsibilities: Requires efficiency to handle the volume of incoming and outbound calls received on a daily basis.

Ability to make and take a numerous amount of calls helping navigate families with resources and referrals within the maternal and child life cycle, accurately and thoroughly using multiple intake screening processes. Ability to follow-up with all clients engaged in the system, to ensure that quality is achieved. Develop in-depth knowledge of the existing early childhood systems, Help Me Grow IN, Home Visiting, Early Childhood, Special Education and Children and Youth with Special Health Care Needs programs- eligibility, referral/application processes, due process information, and related support services. Sends out confirmation letter and resource information to referral source. Assists in maintaining filing system for all cases. Attends staff meetings, conferences, and workshops regularly to upgrade professional skills and understand systems and current best practices for working with mothers, children and families. Works effectively as a team member and provides assistance to other staff members as needed. Effective communication skills needed to assess the needs of clients and direct them to the appropriate resource and referral. Requires knowledge of community resources and available service providers throughout the state, assisting in identifying gaps and barriers to services, and system issue trends families experience in utilizing services. Requires knowledge of Information and Referral (I&R) standards and utilizing the Vision Link Database. Assists Lead CS in producing caller data reports by reporting number of calls made and other filter such as referrals, call type, needs, providers, etc. on a daily basis.

Job Requirements: Education

Required a Bachelor's (or higher degree) Communications /Social Work or Information Technology, Education, Special Education, Home Visiting or related health or human services field.

Skills

Must have knowledge of the nature of the social service and medical providers to whom the Helpline make referrals. Must have ability to develop a specialized knowledge of Information and Referral service provision, and considerable knowledge of the services available throughout the state of Indiana. Excellent listening skills and the ability to assess and inquirer's situation and needs as well as use good judgment in determining the appropriate referrals are required. Excellent interpersonal skills and ability to convey information effectively to both professionals and the general public. The ability to show compassion and understanding for people with dealing with difficult situations. Logical thinking, good judgment and ability to maintain composure in stressful circumstances (suicides/abuse/crisis calls) are needed. Must be respectful; non-judgmental; non-critical and attentive to the concerns of MCH programs and staff. Able to work independently and as a part of a project team. Able to work under pressure and tight deadlines in a fast-paced environment. Able to multitask, prioritize, and be flexible. Proficient in the use of Microsoft Office Outlook: Power Point, Excel and SharePoint. Well-developed communication skill, both written and verbal. Experience in positions involving maternal needs, special needs or work with very young children. Knowledge of typical and atypical child development and special needs conditions. Bilingual, English/Spanish/Burmese/Haitian-Creole highly desirable.

Supervisory Responsibilities/Direct Reports: All Communication Specialists works within the IDOH MCH Community Engagement Team as well as other divisions within the Women, Children and Families Commission, both staff and contractors, to ensure compliance with all Helpline requirements. The position represents IDOH, MCH and numerous internal and external partners statewide and advises the Community Engagement Systems Program Director on matters of major impact to ensure conformity with agency, state and federal requirements.

Difficulty of Work: This position requires significant attention to detail, the ability to work with internal and external partners, knowledge of the different resource and referral systems used within the MCH division and this particular section. This position must be able to resolve problems, logically develop ideas, interpret policy, and have superb oral and written communication skills, to guide appropriate interactions with the caller and to use good judgment in determining the appropriate referrals and provided.

The Moms Helpline adheres to the standards set by the Alliance of the Information and Referral Systems (AIRS). The incumbent must work independently and with minimal supervision.

Personal Work Relationships: Incumbent maintains cooperative relationships with internal and external partners for daily problem solving and interpretation of regulations and policies; and must have the ability to work with a diverse group of employees, not only in function, but also in skill level.

Physical Effort: Position requires sitting for a long period and adjusting a phone headset. There is no heavy lifting required.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Padmore Global Connections LLC's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Padmore Global Connections LLC's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Padmore Global Connections LLC's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.