The posting
Position: Boarding Officer
The Boarding Officer is responsible for attending vessels and supporting ship agency and marine service operations in Singapore.
The role is operational and assignment-based. It is not a fixed 9:00 AM to 5:00 PM office position. As vessel movements and port operations take place 24 hours a day, 7 days a week, the Boarding Officer may be assigned to attend vessels during daytime, nighttime, weekends or public holidays depending on vessel ETA/ETD, berth/anchorage schedules and operational requirements.
Key Responsibilities
- Attend vessels at anchorage, berth, terminal, shipyard or other designated locations as assigned by the Company.
- Coordinate boarding arrangements, launch boat movements, transport and access requirements.
- Liaise with vessel Masters, Chief Engineers, crew members, shipowners, operators, suppliers, contractors and local authorities as required.
- Support crew change operations, including embarkation and disembarkation arrangements.
- Deliver and collect documents, spare parts, provisions, bonded stores, personal effects and other vessel-related items.
- Coordinate with suppliers and contractors for delivery, repair, inspection, service and other onboard attendance.
- Monitor vessel ETA, ETD, berthing, anchorage and operational schedules and respond to schedule changes.
- Check that required items, documents and services are correctly delivered or completed onboard.
- Obtain delivery receipts, acknowledgements, signatures, photographs and supporting documentation where required.
- Report shortages, discrepancies, delays, damages, mis-supply or other operational issues immediately to the Company.
- Assist with urgent vessel requests and last-minute operational changes.
- Maintain proper communication with the Company before, during and after each assignment.
- Submit boarding reports, receipts, delivery documents and other records promptly after completion of each job.
- Handle Company property, customer information, vessel information and operational documents responsibly and confidentially.
- Perform other vessel-support, marine-operation and logistics duties reasonably assigned by the Company.
Work Arrangement
This position operates within a 24/7 marine operations environment.
Work assignments are scheduled on a case-by-case basis according to vessel movements and operational requirements, rather than on a fixed daily 9:00 AM to 5:00 PM schedule.
The employee may therefore be required to:
- commence or complete assignments at irregular hours;
- work during evenings, nights, early mornings, weekends or public holidays;
- respond to changes in vessel arrival, departure or boarding schedules;
- remain contactable for confirmed or upcoming operational assignments; and
- travel to ports, terminals, anchorages, shipyards, launch points, warehouses, airports or other operational locations as required.
The above does not mean continuous 24-hour working duty. Actual working hours, rest periods, overtime, rest-day work and public-holiday work will be arranged and compensated in accordance with the employee's applicable employment terms, MOM requirements and Singapore law.
Operational Requirements
The employee must be able to:
- work independently during vessel attendance;
- manage time-sensitive and urgent assignments;
- communicate clearly with vessel personnel and external service providers;
- adapt to frequent vessel schedule changes;
- travel within Singapore at short notice when operationally necessary; and
- comply with port, terminal, shipyard, marine safety and Company procedures.



