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Open nowPosted 2 days ago

Cafe Manager

PAPA PALHETA PTE. LTD.

Pay
SGD 2,400 – SGD 3,200 a month
Where
Singapore
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Your applicationOpen nowCafe ManagerPAPA PALHETA PTE. LTD. · Singapore
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The clock on this job

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12.1% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
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  2. 4.5%3 days
  3. 12.1%7 days
  4. 19.1%14 days
  5. 35.6%30 days
  6. 52.7%60 days
This job: posted 2 days ago

The posting

As the Outlet Manager of PPP Coffee, you will be responsible for leading daily operations, ensuring a high standard of service and product quality, and fostering a motivated and professional team culture. You will oversee the full spectrum of outlet performance from operational compliance and team development to customer experience and financial accountability.

Key Responsibilities

A. Operations & Compliance

  • Oversee day-to-day outlet operations to ensure consistency, efficiency and service excellence.
  • Ensure compliance with SFA food safety, hygiene and workplace health regulations.
  • Support the execution of brand-aligned campaigns, events and outlet activations.

B. Team Leadership & Culture

  • Manage staffing requirements: including recruitment, scheduling and team performance development.
  • Conduct regular on-the-job training and coaching to uphold service and product standards.
  • Build a positive and accountable team culture that reflects PPP Coffee’s values.

C. Product, Service & Guest Experience

  • Maintain quality control of all food and beverage offerings in line with brand expectations.
  • Ensure a high-quality and consistent guest experience at every service touchpoint of PPP Coffee outlet.
  • Address and manage service recovery to ensure customer satisfaction and build loyalty.

D. Financial & Inventory Management

  • Be accountable for the outlet’s P&L performance and cost controls.
  • Manage inventory ordering, receiving, and stock accuracy, ensuring minimal wastage.
  • Coordinate with suppliers and internal departments for timely replenishment and operational support.

Requirements

  • Prior experience in managing an F&B outlet or hospitality team.
  • Strong leadership, communication, and problem-solving skills.
  • Solid understanding of food safety and hygiene practices.
  • Proficiency in POS systems and basic operational software.
  • Financial acumen with ability to manage costs and interpret P&L reports.
  • A service-first mindset with passion for specialty coffee and guest engagement.

Posting text belongs to the employer. Removal requests: contact us.

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