Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 13 hours ago

Senior Customer Success Manager, PAR Restaurant

par technology39 open roles

Pay
$100,000 – $115,000 a year
Where
Remote - Texas
Work mode
Remote
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowSenior Customer Success Manager, PAR Restaurantpar technology · Remote - Texas

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on par technology's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.4% of postings close within 7 days. Measured by our own scanner across the market. par technology postings stay open a median of 10 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.4%7 days
  4. 20.0%14 days
  5. 35.5%30 days
  6. 58.6%60 days
This job: posted 13 hours ago

par technology median: 10 days open

The posting

For over four decades, PAR Technology Corporation (NYSE: PAR) has been a leader in restaurant technology, empowering brands worldwide to create lasting connections with their guests. Our innovative solutions and commitment to excellence provide comprehensive software and hardware that enable seamless experiences and drive growth for over 100,000 restaurants in more than 110 countries. Embracing our "Better Together" ethos, we offer Unified Customer Experience solutions, combining point-of-sale, digital ordering, loyalty and back-office software solutions as well as industry-leading hardware and drive-thru offerings. To learn more, visit partech.com http://partech.com or connect with us on LinkedIn https://www.linkedin.com/company/partechnology/, X (formerly Twitter) https://twitter.com/par_tech, Facebook https://www.facebook.com/parpointofsale/, and Instagram https://www.instagram.com/partechnology/.

Position Description:

As a Senior Customer Success Manager for Point of Sale & Back of House, you’ll own relationships with some of PAR’s largest and most strategic enterprise restaurant customers.

This isn’t a reactive Customer Success role. You’ll think ahead, understand what matters most to your customers, and bring the right people across PAR together to move the partnership forward. You’ll build executive relationships, develop account strategies, navigate complex challenges, identify growth opportunities, and ensure customers see measurable value from their partnership with PAR.

You’ll have meaningful ownership of your portfolio while partnering closely with Sales, Support, Professional Services, Product, and Engineering. The environment is evolving, so we’re looking for someone who is comfortable taking ownership, solving problems, and navigating ambiguity

Position Location:

Remote - New York, Texas, Pennsylvania, Florida, North Carolina, Minnesota, Colorado, Georgia, Illinois

Reports To:

Director, Enterprise Customer Success

What We’re Looking For:

Requirements:

- 4+ years in Customer Success, Account Management, or a similar customer-facing role within SaaS or enterprise software.

- Experience in restaurant technology strongly preferred, with relevant retail or hospitality technology backgrounds also considered.

- A track record of owning complex, strategic enterprise relationships with multiple stakeholders.

- Experience building relationships with executive-level customers and leading meaningful business reviews.

- The ability to understand customer goals and translate them into strategic account plans that drive value, retention, and growth.

- Enough technical fluency to confidently discuss restaurant technology, POS, payments, and/or back-office environments. You don't need to be the technical solution architect.

- Strong ownership, problem-solving, communication, and cross-functional collaboration skills.

- Comfort operating in an evolving environment where the path forward isn't always perfectly defined.

Unleash your potential: What you will be doing and owning:

- Be the strategic partner for a portfolio of large enterprise restaurant customers across the customer lifecycle.

- Build account plans around customer goals, priorities, and blockers, then mobilize the right teams across PAR to make progress.

- Lead Quarterly and Executive Business Reviews with senior stakeholders across Operations, IT, and Finance.

- Track customer health, adoption, and usage to identify opportunities and address risk before it becomes a renewal issue.

- Navigate complex customer challenges by bringing together the right partners across Support, Professional Services, Product, and Engineering.

- Identify expansion opportunities across locations, modules, and products in partnership with Sales and Account Management.

- Own renewal forecasting, account health, and stakeholder mapping.

- Become a trusted expert in PAR’s POS and back-office solutions and the restaurant operations they support.

- Bring the voice of the customer back into PAR, providing thoughtful feedback that helps the broader organization improve.

Interview Process:

- Interview #1: Video interview with Talent Acquisition Team

- Interview #2: Video interview with the Hiring Manager (via MS Teams)

- Interview #3: Video interview with a Peer (via MS Teams)

- Interview #4: Video interview with Customer Experience Leadership (via MS Teams)

PAR is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. We also provide reasonable accommodations to individuals with disabilities in accordance with applicable laws. If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, or for your role at PAR, please contact [email protected]. [email protected] you’d like more information about your EEO rights as an applicant, please visit the US Department of Labor's website.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against par technology's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on par technology's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    par technology's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.