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Service Advisor

parettiautogroup24 open roles

Where
Metairie, LA
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Your applicationOpen nowService Advisorparettiautogroup · Metairie, LA
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  2. 3.8%3 days
  3. 8.2%7 days
  4. 15.2%14 days
  5. 34.2%30 days
This job: first seen 2 hours ago

The posting

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Description of the role:

The Service Advisor at Paretti Family of Dealerships plays a crucial role in the overall customer experience and satisfaction. This individual will be responsible for providing exceptional service and assistance to customers requiring automotive maintenance and repairs.

Responsibilities:

  • Interacting with customers to understand their automotive service needs
  • Scheduling appointments and managing the service department's calendar
  • Explaining recommended maintenance and repairs to customers and addressing any questions or concerns
  • Providing accurate estimates and preparing detailed work orders for service technicians
  • Coordinating with technicians to ensure timely completion of work and keeping customers updated on the status of their vehicles
  • Assisting with vehicle pick-up and delivery, as needed
  • Maintaining a clean and organized work environment

Requirements:

  • Previous experience as a service advisor or in a customer-facing role within the automotive industry
  • Strong knowledge of automotive maintenance and repairs
  • Excellent communication and interpersonal skills
  • Ability to multitask and prioritize tasks in a fast-paced environment
  • Proficiency in computer systems and software used for service scheduling and work order management

Benefits:

  • Competitive compensation ranging from $40000 - $80000 per year
  • Opportunity for career growth and advancement
  • Healthcare benefits, including medical, dental, and vision coverage
  • 401(k) retirement plan with company match
  • Paid time off and holidays

About the Company:

Paretti Family of Dealerships is a reputable automotive dealership located in Covington, Louisiana. We pride ourselves on providing exceptional customer service and offering high-quality vehicles and services. With a strong commitment to our employees' development and well-being, Paretti Family of Dealerships fosters a supportive and inclusive work environment.

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