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Open nowPosted today

TELEFONISTA - ATENDIMENTO AO CLIENTE -

PASTEUR - LABORATÓRIO DE ANÁLISES CLÍNICAS

Where
Americana, SP, Brasil
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Your applicationOpen nowTELEFONISTA - ATENDIMENTO AO CLIENTE -PASTEUR - LABORATÓRIO DE ANÁLISES CLÍNICAS · Americana, SP, Brasil

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on PASTEUR - LABORATÓRIO DE ANÁLISES CLÍNICAS's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

13.5% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.3%1 day
  2. 4.6%3 days
  3. 13.5%7 days
  4. 21.8%14 days
  5. 36.6%30 days
  6. 58.9%60 days
This job: posted today

The posting

Descrição

Realizar o atendimento diário de telefonia com clientes seguindo os padrões estabelecidos pelo Laboratório, proporcionando o bem-estar e segurança aos nossos pacientes

DESCRIÇÃO DAS PRINCIPAIS ATIVIDADES:

· Atender e efetuar ligações internas e externas, operando equipamentos telefônicos analógicos ou digitais, consultando listas e/ou agendas, visando à comunicação entre o usuário e o destinatário;

· Atende ao público em geral fornecendo as informações solicitadas e resolvendo os problemas dos usuários dentro das suas atribuições e responsabilidades nas diversas unidades do Laboratório Pasteur;

· Realizar transferências de ligações para outro setor se necessário;

· Orientar o cliente sobre os procedimentos a serem adotados para os exames que serão realizados;

· Orientar o paciente sobre o horário de funcionamento da unidade desejada;

· Requisitar material ao estoque quando necessário;

· Realizar cadastro do cliente quase necessário;

· Realizar Pesquisa Fonada quando necessário;

· Registrar todos os tipos de ocorrência no Qually, Shift ou OTRS, sempre que necessário;

· Realizar preenchimento correto dos documentos da Qualidade;

· Ter conhecimento do POPADM-002 Atendimento ao Cliente a qual orienta quanto ao atendimento telefônico;

· Agendar exames.

Benefícios

  • Cafe da manhã
  • Vale alimentação
  • Vale transporte
  • Premiação
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  1. A CV for this posting

    Written against PASTEUR - LABORATÓRIO DE ANÁLISES CLÍNICAS's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on PASTEUR - LABORATÓRIO DE ANÁLISES CLÍNICAS's form

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  4. Every reply, sorted

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