The posting
Are you obsessed with data, partner success, taking action, and changing the game? If you have a whole lot of hustle and a touch of nerd, come work with Pattern! We want you to use your skills to push one of the fastest-growing companies headquartered in the US to the top of the list.
Pattern accelerates brands on global ecommerce marketplaces leveraging proprietary technology and AI. Utilizing more than 66 trillion data points, sophisticated machine learning and AI models, Pattern optimizes and automates all levers of ecommerce growth for global brands, including advertising, content management, logistics and fulfillment, pricing, forecasting and customer service. Hundreds of global brands depend on Pattern’s ecommerce acceleration platform every day to drive profitable revenue growth across 60+ global marketplaces—including Amazon, Walmart.com, Target.com, eBay, Tmall, TikTok Shop, JD, and Mercado Libre. To learn more, visit pattern.com or email [email protected].
Pattern has been named one of the fastest growing tech companies headquartered in North America by Deloitte and one of best-led companies by Inc. We place employee experience at the center of our business model and have been recognized as one of Newsweek’s Global Most Loved Workplaces®.
We need a Director of Transportation, North America to own Pattern’s transportation function across North America. This role leads inbound freight, outbound freight, and direct-to-consumer (D2C) shipping, and sets the strategy for how product moves between Pattern’s buildings, carriers, and marketplaces, including Amazon. This is a full-time role and will work a hybrid schedule based in Lehi, Utah.
What is a day in the life of a Director of Transportation, North America?
- Own the transportation function for North America, covering inbound freight, outbound freight, and D2C
- Lead a team of three direct reports: one for inbound freight, one for outbound freight, and one for D2C
- Set the strategy for moving product from Pattern’s buildings to Amazon and other destinations as quickly and cost-effectively as possible
- Manage relationships with Amazon, parcel carriers, freight carriers, and other logistics partners
- Own North America transportation budgets and spend, split roughly equally between freight and D2C, and track cost and service performance with data
- Partner with warehousing and inventory management leaders so goods keep moving between locations
- Investigate problems, simplify them, and bring clear recommendations to the VP of Supply Chain/Transportation and other executives
- Take ownership of the transportation function only, not the results of the warehouses themselves
What will I need to thrive in this role?
- Experience in one or two of inbound freight, outbound freight, and D2C, including working with parcel carriers. Experience in all three is not expected
- Supply chain transportation experience that goes beyond managing a dock: setting strategy for how goods move between locations, and partnering with carriers and marketplaces to do it
- Experience leading a team in transportation
- Freight experience is valued, but deep freight specialization is not required, because Pattern uses Amazon Freight for much of its freight
- A results focus and a proactive, data-driven approach to investigating and solving problems
- The ability to understand complexity, simplify it, and communicate clearly with executives
What does high performance look like?
- Inbound freight, outbound freight, and D2C run reliably across North America
- Product reaches Amazon and other destinations quickly, and transportation cost and service levels improve over time
- The three direct reports are clear on their goals and performing
- Problems are investigated and resolved before they affect customers
- The VP and other executives get concise, specific updates and can make decisions quickly
What is my potential for career growth?
What does success look like in the first 30, 60, 90 days?
What is the team like?
Sounds great! What’s the company culture?
- Game Changers- A game changer is someone who looks at problems with an open mind and shares new ideas with team members, regularly reassesses existing plans and attaches a realistic timeline to goals, makes profitable, productive, and innovative contributions, and actively pursues improvements to Pattern’s processes and outcomes.
- Data Fanatics- A data fanatic is someone who recognizes problems and seeks to understand them through data, draws unbiased conclusions based on data that lead to actionable solutions, and continues to track the effects of the solutions using data.
- Partner Obsessed- An individual who is partner obsessed clearly explains the status of projects to partners and relies on constructive feedback, actively listens to partner’s expectations, and delivers results that exceed them, prioritizes the needs of your partners, and takes the time to create a personable experience for those interacting with Pattern.
- Team of Doers- Someone who is a part of a team of doers uplifts team members and recognizes their specific contributions, takes initiative to help in any circumstance, actively contributes to supporting improvements, and holds themselves accountable to the team as well as to partners.
What is the hiring process?
- Initial phone interview with Pattern’s talent acquisition team
- Video interview with the hiring manager
- Onsite interviews with a group of department and cross functional leaders
- Professional reference checks
- Executive review
- Offer
How can I stand out as an applicant?
- Discuss professional accomplishments with specific data to quantify examples
- Give specific examples of actions you took and results you drove, not only the strategy you set
- Provide insights on how you can add value and be the best addition to the team
- Focus on mentioning how you would be partner obsessed at Pattern
- Share experience on any side projects related to data and analytics
Why should I work at Pattern?
Pattern offers big opportunities to make a difference in the ecommerce industry! We are a company full of talented people that evolves quickly and often. We set big goals, work tirelessly to achieve them, and we love our Pattern community. We also believe in having fun and balancing our lives, so we offer awesome benefits that include:
- Unlimited PTO
- Paid Holidays
- Onsite Fitness Center
- Company Paid Life Insurance
- Casual Dress Code
- Competitive Pay
- Health, Vision, and Dental Insurance
- 401(k) match. Pattern matches 100% of the first 3% in eligible compensation deferred and 50% of the next 2% in eligible compensation deferred.
Pattern provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability, status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.



