The posting
Responsibilities
- Lead UX research activities and manage the research repository to document user insights.
- Facilitate functional framing workshops, ideation sessions, and co-design activities with stakeholders and end-users.
- Collect user feedback and identify pain points through interviews, on-site observations, and user tests.
- Analyze user behavior and platform performance using tools like Matomo and heatmaps.
- Create wireframes, prototypes, user flows, and site maps to communicate interaction and design concepts.
- Collaborate with UI designers to ensure overall consistency with the established design system.
Requirements
- You have 5+ years of experience in design thinking within agile project environments.
- You possess 5+ years of experience with qualitative and quantitative research methods.
- You bring 3+ years of experience in interaction design and information architecture.
- You're proficient in creating lo-fidelity wireframes and prototypes using Figma.
- You possess experience with analysis and collaboration tools such as Matomo, Miro, and PowerPoint.
- You hold a formal qualification or certification in UX.
- You possess a proactive and resilient attitude with strong facilitation and workshop management skills.
- You are fluent in English with a good level of Dutch and/or French.
Nice to Haves
- Ability to utilize design systems in Figma.
- Knowledge of the research tool Condens.
- Professional knowledge of German.



