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Cards Portfolio Specialist

PayTech Nexus Ltd144 open roles

Where
Nairobi, Kenya
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Your applicationOpen nowCards Portfolio SpecialistPayTech Nexus Ltd · Nairobi, Kenya
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The clock on this job

Early applications get read.

12.1% of postings close within 7 days. Measured by our own scanner across the market. PayTech Nexus Ltd postings stay open a median of 2 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.1%7 days
  4. 19.1%14 days
  5. 35.6%30 days
  6. 52.7%60 days
This job: first seen 3 days ago

PayTech Nexus Ltd median: 2 days open

The posting

Job Title: Cards Portfolio Specialist

Term: 12 months

Location: Nairobi, Kenya

Division: Africa

Reports to: CEO/Head of Cards

Relevant experience: Card payments, commercial card, card operations

Mandatory requirements:

  1. Based in Nairobi
  2. 10 - 15 yrs experience in card payments business.

Purpose of Job:

Seeking to drive card business growth and strategy predominately focused on acquisition acceleration, payments optimization and financial education. Client needs a resource to be able to manage the card business portfolio and support go to market strategy of the card products.

TASKS

Core Job Responsibilities and Accountabilities

  • P&L accountability, monitor revenues, costs and profits on monthly and quarterly basis
  • Initiate and run sales and marketing activities in collaboration with channel, marketing and IT teams e.g.
  • Customer acquisition activities
  • Campaigns and promotions
  • Tactical initiatives that would increase revenues of the bank and reduce costs
  • Monitor card portfolio health e.g. card transaction approval rates, growth in spend, credit limit utilization, pricing, etc and take necessary action to remediate negative trends
  • Proactively identify opportunities to optimize portfolios through data-analysis and clear understanding of revenue levers
  • Monitor scheme costs and compliance issues and ensure efficient cost management
  • Work to establish systems and processes to ensure efficient running of the card business from a fraud, operations and sales perspective (this will require working with various functional teams in the organization)
  • Identify acquisition opportunities focusing on cross-sell for the short-term
  • Design the ideal campaigns based on an understanding of the client capabilities and priorities, which may cover large-scale staff and consumer education and training
  • Build business cases to facilitate internal buy-in and approvals for campaigns and product launches
  • Coordinate campaign execution and troubleshoot any issues that may come-up
  • Work with client and Mastercard teams to define new products and optimal CVP
  • Program manage new product launches by coordinating across all stakeholders
  • Report on progress and troubleshoot / escalate issues
  • Implement relevant projects with Mastercard related to Tokenization, virtual cards etc
  • Working with marketing, communication, IT and operations teams to monitor customer experience issues related to:
  1. Declines
  2. Fraud
  3. Chargebacks
  4. Address technical issues with card products with the relevant operations and IT teams

Knowledge and Experience

Qualifications/ expectations required:

  • Proven experience in card products business development in retail banking
  • Strong analytical, communication, leadership, and stakeholder management skills.
  • Ability to manage end-to-end card product launch or revamp projects independently.
  • Knowledge of market trends, opportunities, and product launches in the payments market
  • Experience in communicating and interacting with senior stakeholders for periodic updates.
  • Excellent verbal and written communication skills and the ability to multi-task in a fast-paced environment.
  • Bachelor's Degree in appropriate field of study or equivalent work experience
  • Ability to work with various functional departments across the banks to get things done

Mandatory Skills**

  • Must be on client site/country
  • Card project implementation and management
  • Deep knowledge of Card business and payments
  • Based in Nairobi Kenya
  • 10 – 15 yrs experience in card payments business/project implementation
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