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Open nowFirst seen 46 hours ago

UI/UX Designer

PayTech Nexus Ltd144 open roles

Where
Nairobi, Kenya
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Your applicationOpen nowUI/UX DesignerPayTech Nexus Ltd · Nairobi, Kenya

  1. YouYes, apply to this one.

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The clock on this job

Early applications get read.

11.8% of postings close within 7 days. Measured by our own scanner across the market. PayTech Nexus Ltd postings stay open a median of 2 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.4%3 days
  3. 11.8%7 days
  4. 18.6%14 days
  5. 35.6%30 days
  6. 45.1%60 days
This job: first seen 46 hours ago

PayTech Nexus Ltd median: 2 days open

The posting

Job Title: UI/UX Designer

Term: 12 months

Location: Nairobi, Kenya

Reports to: Technical Program Manager

Level: Intermediate/ Senior (5-8 years relevant experience)

Role Purpose

We are looking for a UI/UX Designer to play a critical role in shaping customerfacing experiences delivered under the Visa–client implementation programme. Embedded within a crossfunctional tech squad, the role is responsible for designing intuitive, buildready user journeys across push provisioning, acquiring/payment flows, and campaignrelated touchpoints within the MPesa ecosystem.

Working closely with Frontend Engineers and client stakeholders, the UI/UX Designer ensures design intent is accurately realised through sprintbased delivery, provides UX and branding inputs into initiatives such as Tokenisation,

4. Key Responsibilities

  • Own endtoend UX delivery for squad features, covering user flows, information architecture, wireframes, prototypes, highfidelity UI, and design QA.
  • Design payment and provisioning experiences across push provisioning, CYBS/acquiring payment flows, and campaignrelated touchpoints within the MPesa app.
  • Design user-facing messaging, iconography, consent flows, and visual brand compliance elements for Tokenization initiatives, delivered as annotated design specifications.
  • Maintain and evolve the MPesa design system, ensuring components are reusable, documented, and aligned to established standards.
  • Partner with Frontend Engineers during sprint delivery, validating build feasibility, reviewing implementations, and tracking design defects.
  • Enable analyticsready journeys by collaborating with Data Scientists to ensure key user interactions are identifiable and measurable.
  • Validate usability through lightweight testing, incorporating findings into design refinements ahead of development.
  • Produce handoffready design artefacts, including annotated designs and specifications for efficient engineering delivery.
  • Support propositionspecific journeys, including Diaspora consumer onboarding and feature flows.
  • Deliver knowledge transfer to client designers, covering design methods, tooling, component usage, and usability practices

Measurable Outcomes & Deliverables First 30 Days

  • Current M-Pesa app design system and component library reviewed; gaps and inconsistencies documented.
  • UX audit of existing payment flows (where relevant to squad workstreams) completed; priority usability issues identified.
  • Push provisioning flow: wireframes and user journey map produced and reviewed with Product Owner and Frontend Engineer.
  • Design tools and collaboration environment configured; design file structure agreed with Frontend Engineer.

Days 31–60

  • Push provisioning flow: high-fidelity UI designs completed, reviewed, and approved by stakeholders; handed off to Frontend Engineer.
  • CYBS Acquiring payment UI components: wireframes and high-fidelity designs produced and reviewed.
  • At least one usability test or expert review conducted on a key flow; findings documented and design iterations applied.
  • Component documentation produced for all new UI components delivered to date; added to design system.
  • Design QA process established: at least one round of design QA completed for implemented features.

Days 61–90

  • CYBS Acquiring UI components implemented, and design QA completed; zero critical design defects in staging build.
  • Push provisioning flows implementation reviewed and signed off by Designer; live in UAT / staging.
  • Diaspora UX inputs delivered (if applicable): flow designs or UX recommendations for diaspora-specific features produced.
  • Design system contribution complete: all new components documented, named consistently, and added to shared library.
  • Knowledge transfer: design playbook (v1) produced for client design team, covering component library, design methodology, and usability testing approach. At least two sessions delivered.

Ongoing KPIs

  • Deliver timely, buildready UX designs that support sprintbased engineering delivery.
  • Ensure highquality user experiences through thorough design QA and early identification of usability issues.
  • Maintain consistency and scalability by contributing to and evolving the MPesa design system and component library.
  • Work closely with engineers and data teams to enable accurate implementation and analyticsready user journeys.
  • Transfer design capability to client teams through documentation, shared practices, and handson collaboration.

Stakeholders & Ways of Working

Agile Ceremonies: All sprint ceremonies; leads design-specific story refinement (user stories for UX/UI tasks); participates in daily stand-ups; presents designs at sprint review.

Reporting Cadence:

  • Sprint-level: design delivery status at sprint review.
  • Ad-hoc: design blockers (e.g., missing brand guidance, stakeholder unavailability for review) escalated to TPM within 24 hours.

Cross-Functional Touchpoints:

  • Frontend Engineers (design handoff, implementation QA, component specification).
  • Product Owners / client Product team (requirements alignment, design review/approval).
  • Data Scientist (analytics event instrumentation alignment within user journeys).
  • Backend Engineers (understanding of technical constraints affecting UX).
  • Client brand/marketing team (brand compliance, visual identity guidance).

Required Skills & Experience

  • 5–8 years of UX/UI design experience, with at least 2 years in mobile application design for financial services, payments, or fintech.
  • Proven ability to design end-to-end user flows for complex, multi-step transaction journeys (payment flows, onboarding, authentication) in mobile contexts.
  • Proficiency in Figma / Sketch / Adobe XD]for high-fidelity UI design, prototyping, and developer handoff.
  • Experience contributing to or maintaining a mobile design system and component library.
  • Solid understanding of mobile UX best practices, including gesture navigation, accessibility (WCAG), and performance-aware design.
  • Ability to conduct or facilitate lightweight usability research (heuristic evaluation, prototype testing, user interviews).
  • Experience working in agile/sprint-based delivery environments, including structured design handoff and design QA processes.
  • Strong communication skills; ability to present and defend design decisions to technical and non-technical stakeholders.

Preferred / Nice-to-Have Skills

  • Direct experience designing for M-Pesa, mobile money applications, or comparable super-app payment ecosystems.
  • Experience designing for emerging market users, including considerations for lower-literacy contexts, low-end devices, or intermittent connectivity.
  • Familiarity with tokenization user journeys or digital wallet provisioning flows (Google Pay, Apple Pay, or comparable).
  • Knowledge of motion design and micro-interaction principles for mobile UX.
  • Experience with A/B testing or multivariate testing frameworks for UI optimization.
  • Familiarity with accessibility auditing tools (Axe, Lighthouse, or equivalent).
  • Basic understanding of frontend/mobile development constraints (useful for design-engineering collaboration).

Tools & Technologies

  • Design & prototyping: Figma or equivalent
  • Developer handoff: Figma Dev Mode / equivalent]
  • Design system management: Figma Styles & Components / equivalent
  • Collaboration: Miro / Mural / FigJam
  • Communication: Microsoft Teams
  • Issue tracking: Jira / Azure DevOps
  • Documentation: Confluence / SharePoint]
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