Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 9 hours ago

Zonal Collection Manager- Bangalore - lending Collections

Paytm183 open roles

Where
Bangalore, Karnataka
Work mode
On site
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowZonal Collection Manager- Bangalore - lending CollectionsPaytm · Bangalore, Karnataka

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Paytm's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

8.2% of postings close within 7 days. Measured by our own scanner across the market. Paytm postings stay open a median of 5 days.

Share of postings closed within
  1. 1.8%1 day
  2. 3.8%3 days
  3. 8.2%7 days
  4. 15.2%14 days
  5. 34.2%30 days
This job: posted 9 hours ago

Paytm median: 5 days open

The posting

Job Title: Zonal Collection Manager

About the Team:

The Collections team is responsible for managing overdue accounts, driving recovery performance, monitoring collection agencies and in-house teams, and ensuring compliance with applicable regulatory guidelines and the Code of Conduct. The team focuses on achieving collection targets, improving recovery efficiency, and minimizing credit losses across assigned territories.

About the Role:

The Zonal Collection Manager will be responsible for driving collection performance across the assigned zone, managing regional and branch-level collection teams, and ensuring the achievement of business and recovery targets. The role requires strong leadership, strategic planning, stakeholder management, and expertise in managing collection agencies and field operations while maintaining regulatory compliance.

Key Responsibilities:

Drive and achieve zonal collection targets across assigned products, branches, and delinquency buckets.

Develop and implement effective collection strategies to improve recovery rates, reduce roll-forwards, and control delinquencies.

Lead, manage, and monitor regional collection managers, branch teams, field executives, and collection agencies.

Review collection performance through regular MIS, productivity reports, and portfolio analysis, and take corrective actions wherever required.

Monitor collection agency performance, ensure optimal resource utilization, and drive accountability for assigned targets.

Ensure strict adherence to applicable RBI guidelines, regulatory requirements, internal policies, and the Code of Conduct.

Identify and control fraudulent practices, operational risks, and process gaps across collection operations.

Work closely with business, credit, risk, legal, and operations teams to resolve collection challenges and improve recovery outcomes.

Manage escalations related to overdue accounts, customer grievances, and field collection activities.

Ensure effective allocation of collection resources across branches and territories based on portfolio size, delinquency levels, and business requirements.

Drive employee productivity, performance reviews, capability building, and continuous improvement across the zonal team.

Prepare and present periodic collection performance updates, recovery forecasts, and action plans to senior management.

Skills and Competencies:

Strong expertise in collections, recovery management, and delinquency control.

Excellent leadership and team management skills, with the ability to manage large, geographically distributed teams.

Strong analytical and problem-solving abilities, with proficiency in collection MIS and performance tracking.

Excellent negotiation, communication, and stakeholder management skills.

Strong understanding of collection processes, agency management, and applicable regulatory guidelines.

Ability to drive results, manage escalations, and deliver targets in a high-performance environment.

Strong planning, execution, and decision-making capabilities.

Proficiency in MS Excel, reporting tools, and collection management systems.

A proactive approach to process improvement, operational efficiency, and risk mitigation.

Education and Experience:

Education: Graduate in any discipline. Postgraduate qualifications will be an added advantage.

Experience: 10+ years of relevant experience in collections and recovery management, preferably in banking, NBFCs, fintech, or financial services.

Prior experience in managing zonal or multi-location collection operations, large teams, and collection agencies is preferred.

Compensation:

Compensation will be commensurate with the candidate’s experience, expertise, and suitability for the role.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Paytm's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Paytm's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Paytm's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.