The posting
JOB DESCRIPTION – LOGISTICS MANAGER
Department: Logistics / Supply Chain / Operations Position: Logistics Manager Reports To: General Manager / Operations Director Employment Type: Full-Time
1. Job Summary
The Logistics Manager is responsible for planning, managing, and overseeing the company's logistics operations, including transportation, warehousing, inventory control, distribution, and delivery management.
The role ensures that goods and materials are received, stored, transported, and delivered efficiently, safely, on time, and at optimal cost.
The Logistics Manager is also responsible for supervising logistics personnel, coordinating with suppliers and transport providers, improving operational efficiency, controlling logistics expenses, and ensuring compliance with company policies and regulatory requirements.
2. Key Responsibilities
A. Logistics Operations Management
- Plan, organize, and oversee daily logistics operations.
- Ensure smooth coordination of incoming and outgoing shipments.
- Manage the movement of goods between suppliers, warehouses, customers, and project sites.
- Develop logistics plans to meet operational and customer requirements.
- Monitor delivery schedules and ensure timely fulfillment.
- Identify operational bottlenecks and implement corrective actions.
B. Transportation and Delivery Management
- Manage transportation arrangements, vehicle scheduling, and delivery routes.
- Coordinate with internal drivers, transport companies, and third-party logistics providers.
- Monitor vehicle utilization, fuel consumption, and transportation costs.
- Ensure goods are delivered safely and within agreed timelines.
- Resolve transportation delays, delivery discrepancies, and customer complaints.
- Monitor vehicle maintenance, roadworthiness, and relevant regulatory compliance.
C. Warehouse and Inventory Management
- Oversee warehouse receiving, storage, picking, packing, and dispatch operations.
- Ensure inventory records are accurate and regularly updated.
- Implement proper stock control and inventory management procedures.
- Monitor stock movement, damaged goods, shortages, and excess inventory.
- Coordinate regular stock counts and inventory audits.
- Ensure warehouse safety, cleanliness, security, and efficient space utilization.
D. Supplier and Vendor Management
- Coordinate with suppliers, freight forwarders, transport contractors, and logistics service providers.
- Evaluate vendor performance based on service quality, reliability, and cost.
- Negotiate transportation rates, delivery terms, and logistics service agreements.
- Maintain strong working relationships with logistics partners.
- Ensure vendors meet agreed service standards and contractual requirements.
E. Cost Control and Budget Management
- Prepare and manage logistics operational budgets.
- Monitor transportation, warehousing, manpower, and distribution expenses.
- Identify cost-saving opportunities without compromising service quality.
- Analyze logistics expenditures and recommend improvements.
- Review vendor charges, freight invoices, and operational expenses.
- Prepare cost reports for management review.
F. Team Leadership and Manpower Management
- Lead, supervise, and manage logistics coordinators, warehouse personnel, drivers, and other logistics staff.
- Allocate daily duties and monitor staff productivity.
- Establish performance targets and conduct staff evaluations.
- Provide training on operational procedures, safety, and company policies.
- Manage manpower planning, duty rosters, attendance, and overtime.
- Promote teamwork, accountability, and continuous improvement.
G. Documentation and Compliance
- Ensure accurate preparation and maintenance of delivery orders, invoices, shipping documents, and inventory records.
- Ensure compliance with transportation, workplace safety, customs, and other applicable regulations.
- Maintain proper records for audits and management reporting.
- Investigate logistics incidents, inventory discrepancies, and delivery failures.
- Implement standard operating procedures (SOPs) and internal controls.
H. Reporting and Process Improvement
- Prepare daily, weekly, and monthly logistics performance reports.
- Monitor logistics performance against established KPIs.
- Identify inefficiencies and implement process improvements.
- Introduce technology and automation to improve logistics productivity.
- Collaborate with procurement, sales, finance, warehouse, and operations departments.
- Support business expansion and logistics capacity planning.
3. Key Performance Indicators (KPIs)
The Logistics Manager will be evaluated based on the following performance indicators:
KPI
Suggested Target
On-time delivery rate
≥ 98%
Inventory accuracy
≥ 99%
Order fulfillment accuracy
≥ 99%
Logistics cost control
Within approved budget
Vehicle utilization
≥ 85%
Delivery complaints
Continuous reduction
Warehouse productivity
Meet monthly targets
Safety compliance
100% compliance
Staff productivity
Meet established KPIs
Targets are indicative and should be adjusted according to the company's operations.
4. Job Requirements
Education
- Diploma or Bachelor's Degree in Logistics, Supply Chain Management, Business Administration, or a related discipline.
- Relevant professional logistics or supply chain certifications are an advantage.
Work Experience
- Minimum 5 years of relevant experience in logistics, transportation, warehousing, or supply chain operations.
- At least 2 years of supervisory or management experience preferred.
- Experience managing logistics teams, transport contractors, and warehouse operations.
- Experience in cost management, vendor negotiations, and operational planning.
Skills and Competencies
- Strong leadership and people management skills.
- Excellent planning, coordination, and organizational abilities.
- Good understanding of transportation, warehousing, and inventory management.
- Strong analytical, problem-solving, and decision-making skills.
- Ability to manage multiple tasks and work under pressure.
- Good communication and negotiation skills.
- Proficiency in Microsoft Excel and logistics management systems.
- Knowledge of ERP, Warehouse Management Systems (WMS), and Transport Management Systems (TMS) is advantageous.
5. Authority and Accountability
The Logistics Manager is accountable for:
- Overall logistics operational performance.
- Delivery efficiency and service quality.
- Logistics cost management and budget compliance.
- Warehouse and inventory control.
- Logistics team performance and discipline.
- Operational safety and regulatory compliance.
- Implementation and enforcement of logistics SOPs.
The Logistics Manager may recommend vendor appointments, manpower requirements, operational improvements, and logistics expenditure within the company's approval framework.
6. Expected Outcomes
The successful Logistics Manager is expected to:
- Maintain efficient and reliable logistics operations.
- Ensure timely and accurate delivery of goods.
- Reduce unnecessary logistics and transportation costs.
- Improve warehouse and inventory accuracy.
- Develop a productive and accountable logistics team.
- Maintain high operational safety and compliance standards.
- Continuously improve logistics processes and customer satisfaction.
