The posting
Inside Territory Account Manager Lead Starting Pay Rate: $26.44 - $28.85 per hour Base + Commission Location: 12905 SW 129th Ave, Miami, FL 33186 Full-Time In Office, Monday-Friday 9:00 am - 6:00 pm
The Inside Territory Account Manager, Team Lead grows an assigned portfolio of small and midsize business accounts while serving as the day-to-day point person for a team of Inside Territory Account Managers. You’ll carry your own sales and margin goals, develop new business, and manage opportunities from prospecting through close. Teammates will turn to you for help with discovery, quoting, deal strategy, and escalations
This is an individual contributor role with peer leadership responsibilities and no direct or indirect reports.
Key Accountabilities
Meet or exceed individual sales and margin targets by winning new customers and expanding existing accounts.
Prospect through phone, email, social outreach, and customer meetings. Qualify opportunities, lead discovery, and recommend solutions aligned with customer needs.
Own opportunities from initial outreach through close, including proposals, quotes, follow-up, and coordination with technical and sales support teams.
Maintain accurate CRM records, forecasts, and account plans. Build lasting relationships with customers, OEMs, independent software vendors, and other partners.
Serve as the team’s first point of contact for day-to-day sales questions, complex quotes, and deals that need help moving forward. Bring decisions requiring approval to sales leadership.
Coach peers through call reviews, deal walkthroughs, and practical feedback. Help onboard new ITAMs and reinforce consistent prospecting, follow-up, and CRM practices.
Flag recurring issues to sales leadership and help improve playbooks, quoting workflows, and account handoffs.
Education, Experience & Key Traits
3+ years of quota-carrying B2B sales experience in inside sales, territory sales, or account management, with responsibility for prospecting and closing business.
2+ years of formal or informal peer leadership on an inside sales or account management team. Examples include being the designated point person for deal questions, regularly coaching peers, onboarding new reps, or coordinating team sales activities. Experience may overlap with the sales requirement.
Experience selling or supporting the sale of automatic identification and data capture (AIDC) products or solutions, such as barcode scanners, mobile computers, RFID, or barcode and label printing.
Experience using a CRM to manage pipeline, forecast sales, and document customer activity. Comfortable with quoting, pricing, and margin considerations.
Strong communication skills and the ability to guide peers, explain technical solutions to customers, and coordinate across teams.
Bachelor’s degree in business, marketing, communications, or a related field preferred. Relevant experience may be considered in lieu of a degree.
Typical Performance Targets
Service Delivery — Meet individual sales and margin goals, follow through on customer commitments, and provide timely support to peers.
Cost to Serve — Improve quote accuracy, maintain reliable forecasts, and reduce avoidable rework in sales handoffs.
Innovation — Identify recurring sales bottlenecks and help implement improvements the team can use.
WORKING RELATIONSHIPS & JOB DETAILS
Works closely with sales leadership, fellow ITAMs, sales administration, technical teams, customers, and vendor partners. English is the primary language used in daily operations. The role involves frequent computer and phone use and occasional lifting up to 25 pounds.
PHYSICAL REQUIREMENTS
Activity
Amount of Time
None
Under 1/3
1/3 to 2/3
Over 2/3
Stand
X
Walk
X
Sit
X
Use hands to finger, handle, or feel
X
Reach with hands and arms
X
Climb or balance
X
Stoop, kneel, crouch, or crawl
X
Talk or hear
X
Lift Up to 25lbs
X



