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Open nowPosted 13 hours ago

Operations Lead Part-Time

PeakMade Real Estate

Where
Chicago, IL, United States
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Your applicationOpen nowOperations Lead Part-TimePeakMade Real Estate · Chicago, IL, United States

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  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on PeakMade Real Estate's own form.

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The clock on this job

Early applications get read.

12.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.2%1 day
  2. 4.5%3 days
  3. 12.7%7 days
  4. 20.4%14 days
  5. 35.6%30 days
  6. 58.7%60 days
This job: posted 13 hours ago

The posting

We are seeking an experienced and motivated Part-Time Community Operations Lead to support the day-to-day operations and performance of a conventional multifamily community. This role is responsible for assisting with property operations, resident satisfaction, occupancy goals, and overall community performance.

The ideal candidate is organized, customer-service focused, financially aware, and experienced in multifamily housing operations.

What You’ll Do

Team & Operations Support

  • Support daily onsite operations and help maintain an organized, professional community environment
  • Assist with training, coaching, and supporting onsite team members
  • Help ensure company policies and operational standards are consistently followed

Leasing & Resident Relations

  • Maintain knowledge of the property, competitors, and local market conditions
  • Conduct community tours and assist with leasing and move-in processes
  • Support marketing and leasing efforts to maximize occupancy
  • Assist with resident retention and follow-up communication
  • Provide excellent customer service and timely issue resolution

Financial & Administrative Support

  • Assist with rent collection processes and resident account follow-up
  • Help monitor expenses, vendor coordination, and operational efficiency
  • Support budget tracking, reporting, and general administrative tasks
  • Ensure reports and documentation are completed accurately and on time

Property Oversight

  • Monitor service request completion and maintenance responsiveness
  • Conduct routine apartment inspections and community walks
  • Help maintain the overall appearance and cleanliness of the property
  • Communicate operational concerns, incidents, or risks appropriately

What You’ll Need

  • High school diploma or equivalent required; college degree preferred
  • 2–4+ years of multifamily, leasing, or property operations experience preferred
  • Strong customer service, communication, and organizational skills
  • Ability to multitask and work independently in a fast-paced environment
  • Basic understanding of financial reporting and property operations
  • Experience with property management software; Entrata experience preferred
  • Ability to work onsite during scheduled part-time hours

Schedule

  • Part-time onsite position
  • Flexible scheduling based on property needs
  • Some weekend availability may be required

What You’ll Get:

  • Commission-eligible role
  • Housing discounts (varies by community)
  • 401(k) match
  • Growth and leadership development opportunities
  • Wellness programs and team competitions
  • Additional rewards and recognition

*The anticipated pay range for this role is $25.00 - $28.00 per hour, with final compensation determined based on experience, skills, and internal equity.

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