The posting
JOB SUMMARY & SCOPE Working alongside Purchasing and the technical teams offer a complete administrative support service to the Purchasing area ensuring all aspects are dealt with accurately and in a timely manner. KEY ACCOUNTABILITIES · Raise purchase orders as needed and distribute them to suppliers. · Follow up on overdue purchase orders to ensure timely delivery. · Process order acknowledgements and report any discrepancies or exceptions. · Collaborate with the Parts Controller to manage parts on hold. · Work closely with Sales to clarify order details when needed. · Update the purchasing system to reflect changes in job or order status. · Perform accurate purchase data entry. · Support other team members within the department as needed. · Prioritize tasks in alignment with current purchasing objectives. · Obtain delivery timelines from suppliers for new products. · Update purchase orders (POs) and sales orders (SOs) with confirmed due dates. · Adjust status and due dates for backordered items. · Coordinate with the Trade Team to confirm due dates for used products. · Update sales order dates to account for triage and refurbishment lead times. · Use available data to forecast orders expected to ship within the current month. · Follow up with other departments to gather information required for production reporting. · Take ownership of service level agreements (SLAs), ensuring commitments to customers and end users are met. · Continuously improve data utilization to support business growth, process efficiency, and quality. · Promote quality standards across all processes. · Build and strengthen supplier relationships. · Prepare daily, weekly, and monthly reports to support management and customer visibility. · Perform additional duties as assigned. EDUCATION + EXPERIENCE + KEY TRAITS · Proven hands-on experience of administration showing knowledge and understanding of process, preferably in a Purchasing environment. · Proactive, self-accountable, assertive and self-motivated with the ability to perform within tight time constraints, address root causes of issues, take the appropriate corrective actions and develop improve supply chain processes. · Understanding of the key drivers to increase customer satisfaction – both in terms of quality and on time delivery / pick up. · Excellent verbal & written communication skills, especially telephone manner and email capability. · Ability to manage time, organize workload, and solve problems. · Excellent team player with the ability to work independently under minimum supervision · Ability to manage areas of responsibility to complete tasks on time while interfacing with other departments to ensure success. · Computer literate & a good working knowledge of Microsoft Office. · Excellent attention to detail. · Good interpersonal skills to form effective working relationships with people at all levels both with the supplier and within Peak. · Ability to embrace change. · Flexible and able to readily accept appropriate responsibility. TYPICAL PERFORMANCE TARGETS · SERVICE DELIVERY: Sustained, measured excellence in project & process delivery · COST TO SERVE: Sustained, measured excellence in delivery efficiency with expected continuous improvement · INNOVATION: Step changed delivery in safety, quality, and/or cost LANGUAGE SKILLS · Primary language used in daily operations is English. Additional primary company languages include Spanish, French, and Dutch. · Read and interpret documents, procedure manuals and various correspondence from both internal and external. · Speak effectively, both individually and before groups of both external customers and/or various levels of employees within the organization. MATHMATICAL SKILLS · Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. SUPERVISION · Role does require supervision of direct or indirect reports. · Ability to carry out supervisory responsibilities in accordance with the organization’s policies and procedures. DECISION MAKING + REASONING · Able to take accountability and responsibility for business target delivery and decision making. WORKING RELATIONSHIPS · Senior Managers · Service Delivery Team · Operations Delivery Team · Sales Team · Warehouse Team · Finance Team · IT Team



